Relationship Manager at Cen Global Services Limited

Job Summary

• We are seeking a proactive and customer-focused Relationship Manager to build and maintain strong relationships with our clients.
• The ideal candidate will support client needs, ensure satisfaction, and contribute to business growth through excellent service delivery and relationship management.

Key Responsibilities

• Build and maintain long-term relationships with clients.
• Understand client needs and provide appropriate solutions.
• Handle client inquiries, feedback, and concerns promptly.
• Coordinate with internal teams to ensure excellent service delivery.
• Identify opportunities to upsell or cross-sell products/services.
• Maintain accurate records of client interactions.
• Assist in developing strategies to improve client retention and satisfaction.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 0–3 years of experience in relationship management, sales, or customer service.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Customer-focused mindset with problem-solving skills.