Regulatory Compliance Manager at Smile Communications

Responsibilities

• Assume full responsibility to ensure 100% compliance with NCC regulations on SIM registration and KYC compliance
• Hands on coordination with BI, Sales, Marketing, IT, Finance & Network teams to prepare the monthly NCC reports
• Review the reports thoroughly to identify possible infractions in SIM registration or KYC data
• Coordinate with relevant functions to rectify infractions or mistakes in the reports
• Conduct a monthly cross-functional audit of the KYC compliance and SIM registration data before submission to NCC
• Must ensure that all NCC reports are submitted on time and without any infractions or error
• Monitor and review daily Sales SIM registration and CX KYC team activities to ensure zero KYC infractions 
• Coordinate with BI and sales to fix legacy compliance issues related to KYC
• Update management on a weekly and monthly basis on the compliance progress and NCC audits 
• Prepare and execute periodic BTL campaigns to update legacy KYC issues 
• Maintain, review and update all sections of the KYC Compliance policies and procedures
• Coordinate with BI, Sales, IT and regulatory teams to update Smile system and channel compliance from time to time

Academic Qualifications

• University Degree

Work Experience & Skills

• 5 years of telcoms experience
• Experience in Telecom KYC and compliance is desirable

Personal Qualities & Behavioural Traits

• Influencing and negotiation skills
• Superior attention to detail
• Organisational skills
• Excellent analytical and problem solving
• Drive initiatives independently
• Enjoys working with numbers
• Strong process-focused mindset and self-starter