Regional Value Chain Officer at ACCION Microfinance Bank

Job Responsibilities

• Sensitize branches within the Area of coverage of all Special products, their features and benefits
• Monitor portfolio growth in terms Volume, Number and PAR of all Special products
• Follow through loan processing, approvals and disbursements with stakeholder departments such as CPC, Risk and Legal
• Joint recovery drive with branches
• Go on joint calls and market storms with the branch team to create awareness on Special products
• Spool resting clients on all Special products for possible reactivation
• Ensure client satisfaction throughout product usage
• Quarterly training of Branches within area of coverage on updates/changes of Special products
• Provide support to branches by handling customer complaints
• Carry our site verification for Housing and SME loan request
• Prepare site report, pictorial evidence, BOQ and evaluation report for Housing and SME loan request
• Forward evaluation report to Legal and ensure client?s account is funded for the Legal search
• Obtain the Memorandum of Deposit from Legal and ensure clients signs off
• Prepare weekly reports on all activities carried out for the week among other responsibilities as assigned.

Qualification & Experiences

• A minimum of 5 years working experience of which 3 years must have been spent in the financial services sector or building and construction sector.
• Minimum Education Qualification of a B.Sc or HND in Business Admin / Accounting, Building or environmental sciences with numerate coursework.

Key Performance:

• Excellent writing and oral communication/presentation skills.
• Strong analytical and negotiation skills.

Required Knowledge:

• Microfinance industry knowledge
• In-depth knowledge of Nigerian economic and business environment.
• Understanding of the building and construction industry and the entire value chain.
• Excellent relationship management skills and ability to motivate a team to achieve desired result.