Regional Technical Officer at Airtel

Job Purpose

• To lead, direct, coordinate and control all Network Operations, Maintenance and Resources in the Region to ensure all goals (optimal network availability, coverage, maintaining target network KPI’s and quality standards) are met to deliver plus one network quality.
• Providing local network support for both the Commercial Teams in the Region towards ensuring that network impacting issues are proactively resolved.

Key Accountabilities

• Ensure overall proactive and continuous improvement of Network and Customer experience in the Region.
• Ensure Network stability and availability.
• Ensure that speed of execution of roll-out & installation and commissioning of all network nodes to market exceeds competition and first-time resolution (FTR) in the region.
• Responsible for the overall alignment of regional objectives with organizational objectives by ensuring effective communication of Network plan to all stakeholders as well as its execution and monitoring.
• Ensure excellent Regional Network performance across all KPIs.
• Periodic review and analysis of worst cells and follows up with ATOs and MS Team.
• Drive continuous Network improvement of own zone drawing up improvement plan and following up on related functions within network.
• Co-ordinate Annual Regional Operating Plan compilation for Airtel Nigeria Networks
• Direct achievement of Annual Regional Operating Plan targets and all local and group Operating Expenditure saving initiatives to ensure optimization of all network investments.
• Ensure Key focus on recurring Operating Expenditure.
• Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly.
• Identify, document and implement pertinent processes procedures and policies that will continually improve operational efficiency.
• To ensure that all network facilities are maintained in adherence to global best practices.
• Ensure that all activities of Operations and Maintenance in the Region adhere to corresponding regulatory requirements in daily operations.
• Ensure all processes for effective management of Partners.
• Ensuring that SP requirements receive the necessary support from both the network local and central teams.
• Ensure all processes for effective management of Partners.
• Ensuring that SP requirements receive the necessary support from both the network local and central teams.

Education & Experience

• Bachelor of Electrical /Electronic Engineering or Telecoms Engineering (master's degree in engineering a plus)
• Sound knowledge of Mobile Network O&M.
• Transmission and IP experience is highly desired (a must-to have)
• 8 - 12 years of varied quality experience in operation and maintenance in the Telecom industry.
• 6-8 years senior managerial experience in a GSM/mobile company.

Skills & Competencies

• Team Management.
• Analytical and Presentation skills.
• Strategic negotiation skills.
• Entrepreneurial disposition in decision making and managing resources.
• Logical decision-making abilities.
• Flexible and dedicated.
• Ability to innovate and deliver value to business.
• Ability to manage an outsourcing partner to effectively deliver on service level agreements.
• Ability to motivate and lead both internal and external partners.
• Impeccable integrity and character.
• Communication Skills.
• Cost, process and automation Innovation.