Regional Head at Hope Payment Service Bank

KEY RESPONSIBILITIES:

• Create awareness of the Bank Products and services.
• Ensure the Regional sales Officers meet weekly/Monthly targets in terms of Agent recruitment and account opening.
• Ensure branches properly train the new agents before onboarding.
• Monitor and manage agent transactions in various locations.
• Work closely with IT and vendors to make sure that the product works optimally.
• Drive activity and usage of the bank accounts.
• Initiate marketing and communication strategies to increase sales that are Regional specific.
• Manage ongoing marketing and promotional activities.
• Supervise, monitor and measure the activities of Regional Staff.
• Analyzing performance and drawing up action plans.
• Researching current industry/market trends and using knowledge for business improvement.
• Ensure continued growth of the bank Agents.
• Train agents on new services introduced by the bank.

EDUCATION/TRAINING PROGRAMS

• Minimum of first degree in any discipline is required while Master’s degree or MBA qualification is desirable.

SKILLS NECESSARY FOR JOB FUNCTION:

• Agent Network Management
• Business Strategy and Plan
• Team management and motivation to deliver result
• Sales and Product Management experience
• Analytics and data mining skills
• Knowledge of MS Office Suite
• Budgeting and Reporting
• Basic Project management skills
• Knowledge of the Agency Banking ecosystem
• Team player
• Good leadership and people skills.
• Excellent time management.
• Great networking abilities.
• Ability to work on different projects simultaneously. 
• Ability to clearly communicate any performance concerns to management and make recommendations

EXPERIENCE:

• Minimum of 7 years’ experience in Mobile Money, FMCG, Fintech, Telcos and Aggregators sectors