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  • Posted: Jan 29, 2021
    Deadline: Feb 28, 2021
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    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
    Read more about this company

     

    Recovery Supervisor

    Job Roles and Responsibilities

    • Ensure collection of outstanding payments from customers.
    • Recovering bad debts from delinquent debtors.
    • Resolving disputes with customers, ensuring that concerns are resolved correctly.
    • Clarify potential consequences of not paying such as sales of collateral process.
    • Manage customers who are resistant by remaining polite, tactful, firm, and honest.
    • Complete any administrative task as required for the efficient running of the teams' activities.
    • Always deliver a consistent and professional level of service.
    • Devising customized recovery strategies on a case-by-case basis.
    • Reducing the non-performing loan owned by the Bank.
    • Following up with clients on previous payment arrangements.
    • Locating and establishing contact with debtors.
    • Taking ownership of debt collection cases.

    Educational Skills and Requirements

    • BSc. in Banking and Finance or related field
    • 3 years of experience in debt collection
    • Ability to meet set target and deadlines
    • Excellent numeracy and reporting skills
    • Excellent communication skills, including the ability to negotiate respectfully and communicate rationally
    • Demonstrated ability to follow policy and procedure
    • Accuracy and attention to detail
    • Microsoft office skill
    • Leadership, managerial, multitasking, analytical, and decision-making skills

    Method of Application

    Interested and qualified? Go to Unified Payment Services Limited on pecantrust.com to apply
  • Send your application

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