Reconciliation & Settlement Specialist at PalmPay

Location: Ikeja, Lagos

Level: Mid Level

Job Brief

• We are seeking to hire a Reconciliation and Settlement Specialist who will be responsible for the reconciliation and settlement activities within the organization.
• The Ideal candidate must be able to oversee accurate and timely processing of settlement figures for all transactions and ensure that required due diligence is performed.

Job Description

• Responsible for reconciliation with payment platform cooperative institutions, and timely handling of abnormal fund settlement issues;
• Timely deal with the pending orders for clearing and settlement business every day;
• Working with Customer Service Team and processing the funding related customer feedback and complaints related;
• Participate in the formulation of clearing business operation procedures and specifications, to improve the efficiency and optimize the work flow of clearing work.
• Ensure daily reconciliation of all transactions and provide daily/weekly reconciliation and settlement reports.
• Ensure the business is not exposed to any material risks emanating from reconciliation variances.
• Develop models that assist in the reconciliation process to speed up reconciliation and provide accuracy.
• Document processes, procedures, resolution guides etc. for the settlement team.
• Contribute to financial reporting and balance sheet management.
• Manage internal and external controls for payment processes, escalate and resolve payment issues while working with Product and Business team.
• Perform daily and weekly revenue recognition and cost optimization exercises.
• Work with Compliance to design and maintain a process for reporting fraudulent activity to the appropriate regulatory authorities.
• Coordinate with internal teams to develop risk mitigation strategies for payment processing and merchant management.

Requirements

• A Business-related Bachelor's Degree (or higher) preferably in Accounting or Finance from a recognized University.
• At least 2 years working experience in cards/mobile payment finance, fully integrated in all aspects of settlement and daily reconciliation process
• Excellent communication, problem solving and analytical skills.
• Strong strategic planning and execution skills.
• Excellent financial analytical, organization and planning skills
• Working knowledge of financial spreadsheet applications such as Excel
• Experience working in a team oriented, collaborative environment.
• Rapidly adapt and respond to changes in environment and priorities.
• Excellent interpersonal skills, and be able to handle multiple tasks simultaneously.
• Highly self-directed, a strong individual contributor and a strong team player.