Reconciliation & Settlement Officer at Accelerex Network Limited

DUTIES & RESPONSIBILITIES       

• Reconcile NIP transactions with NIBBS/ETRAZANCT and Bank, identify exceptions if available, and provide report to Head, Settlement and Reconciliation.
• Reconcile & validate settlement report with settlement banks
• Support ANL business team and customer experience team in resolving dispute and reconciliation issues.
• Liaise with Bank Settlement team to ensure NIP debits are accurately passed into ANL position as advised by NIBBS.
• Perform daily/weekly/monthly analysis of NIP transactions: Trends, failure rates etc. and extract Business Intelligence from the transaction data.
• Develop and maintain business relations with ANL settlement bank, NIBBS, Unified payments, Inter-switch and other payment processors.
• Follow up with the processor, SWITCH for pending transaction not impacting customer’s account
• Constant monitoring of stock balances for all ANL products to determine when to advise to re- stock.
• Follow-up long outstanding differences in settlement account, analysis and reconcile reports
• Reconciliation of timed out transactions to determine the actual status of each transaction and advice accordingly based on the outcome.
• Perform any other task as might be assigned by the unit head.

Competency and Skill Requirement

• Minimum educational qualification: BSC or HND in Accounting and any related field
• Attention to details
• Teamwork and interpersonal skills
• Excellent skills in Microsoft Office, especially Excel
• Excellent communication and interpersonal skills

Key Performance Indicators.

• Timely submission of reports.
• Ensure proper reconciliation on all platforms
• Proper resolution of all settlement complaints (unsettled & shortage)
• 100% Documentation