Receptionist at US Embassy

Summary:

The U.S. Consulate General in Lagos, Nigeria is seeking eligible and qualified applicants for the Receptionist position in the Regional Security Office. The U.S. Mission in Nigeria supports Diversity, Equity, Inclusion and Accessibility (DEIA). All genders are welcome to apply.

Duties

Incumbent serves as a receptionist at the U.S. Consulate and is the first point of contact for visitors to the U.S. Consulate.

The incumbent verifies visitors appointment, contacts offices to be visited, ensures visitors are escorted, and provides visitors with relevant information when necessary. Incumbent provides visitors with information based on knowledge of U.S Government regulations and policies, most often U.S Consulate public access control and visitor's policies

Education Requirements:

• Completion of Secondary School is required. 

Experience: Minimum of one (1) year of prior work experience with the public in a clerical or security position in a reputable organization is required.

Skills And Abilities: 

• Must be able to deal with the public in a courteous, yet assertive manner and deal with emotional or angry visa applicants.
• Must be able to explain instructions and/or answer questions in a clear and organized manner.
• Must be able to write notes to mission officers regarding visitor inquiries and/or problems.
• Good computer user skills (MS Word and Outlook) is required for written communication.