Receptionist at Lauvee Beauty Limited

Job Description

• We are seeking a reliable, well-spoken, and customer-oriented Receptionist (preferably female) to manage front desk operations and ensure a welcoming experience for all clients.
• The ideal candidate will be the face of our brand - professional, organized, and passionate about customer care.

Key Responsibilities

• Greet and attend to clients in a warm, friendly, and professional manner
• Answer calls, respond to inquiries, and schedule client appointments
• Confirm, reschedule, and follow up on bookings
• Handle client check-in/check-out and payment processes
• Maintain a clean, organized, and inviting reception area
• Provide accurate information about services, pricing, and ongoing offers
• Support the day-to-day operations of the salon and spa team
• Keep client records organized and confidential.

Requirements

• Must possess a BSc or HND in any relevant field
• 2 - 5 years previous experience in a customer service or receptionist role (experience in a salon/spa is an advantage)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Good computer skills (Microsoft Office, POS/booking software)
• Must be punctual, neatly groomed, and well-presented
• Preferably female, due to the nature of client interaction and environment.

What We Offer

• A friendly and professional work environment
• Opportunity to grow with a reputable beauty and wellness brand
• Staff discounts on services and products
• On-the-job training and development.