Receptionist at Intelfort Nigeria Limited

A receptionist (sometimes referred to as an administrative assistant) is someone who performs various administrative tasks. The work is usually performed in a waiting area. Receptionists are often the first employee that the public or customer has contact with.

Duties and Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office
• Answering phones in a professional manner, and routing calls as necessary.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Writing meeting minutes during meetings.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Assist in ordering office supplies and keep inventory of stock.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Assist in preparing of meeting rooms and training rooms.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Provide excellent customer service.
• Taking and ensuring messages are passed to the appropriate staff member on a timely basis.
• Manage office supplies stock and place orders.
• Maintain and update company databases.
• Answer requests/complaints by employees and clients.
• Distribute and store correspondence (e.g., letters, emails, and packages).
• Occasionally travel off-site to deliver/receive reports or files to/from Clients or suppliers.
• Ensure the confidentiality and security of files and filing systems.
• Maintain detailed reports.
• Upload all documentations to the necessary storage provided by the organization.
• Supervise cleaner in cleaning routine.
• Any other responsibilities as assigned.

Requirements:

• High school leaving certificate or OND as required
• 20-26 years of age as required.
• 1-2 years’ experience in the office environment
• Solid knowledge of office procedures.
• Experience with office management software like MS Office and other Applications (MS Excel and MS Word, specifically).
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Professional attitude and appearance
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude (e.g ability to answer phone calls in a polite & friendly manner).
• Ability to be resourceful and proactive when issues arise.
• Strong organizational skills with a problem-solving attitude.
• Excellent written and verbal communication skill.
• Attention to detail.