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  • Posted: Oct 29, 2025
    Deadline: Not specified
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  • At RightResults Diagnostic Center, we offer Haematology, Biochemistry, Microbiology, and Hormonal test and other specialized tests.
    Read more about this company

     

    Receptionist / Front Desk Officer

    Job Summary

    • Registers new patient, prepares correspondences and fulfill customer needs to ensure customer satisfaction.
    • The Front desk acts as the face of the organization.
    • Facilitates patient flow by notifying of patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
    • The front desk staff answers all calls, take appointments, screen calls and forward to the appropriate department or unit.
    • Provides information to client on services provided by the organisation.

    Key Responsibilities
    Your duties shall include, but not limited to the following:

    • Communicating promptly, courteously with customers by telephone, email, letter and face to face.
    • Calling of patientsand rescheduling of appointments.
    • Keeping ahead of developments in customer service.
    • Record details of inquiries, comments, complaints and actions taken.
    • Assisting in preparing correspondence to be sent out to clients.
    • Provide daily/ weekly & monthly reports.
    • Work with doctors and nurses to ensure customer satisfaction
    • Maintain a record of debtors and make phone calls to ensure payments.
    • Any other duties assigned by your Manager and the Medical Director.

    Qualifications

    • Candidates should possess a minimum of OND qualification.
    • 1+ years relevant work experience.
    • Experience with Microsoft Office applications such as Word and Excel is essential.
    • Experience in healthcare sector or hospital is an added advantage.
    • Living in proximity to Lekkiis mandatory.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: info@rightresultsdc.com using the Job Title as the subject of the mail.

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