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  • Posted: Mar 26, 2024
    Deadline: Mar 27, 2024
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  • Newedge is a financial institution established in 2019 and licensed by the Central Bank of Nigeria (CBN) to operate as a Finance Company in Nigeria. Newedge provide Loans, Investment and Financial Advisory solutions to clients across the private and public sectors of the economy.
    Read more about this company

     

    Quality Control Officer

    Job Description

    • Monitor calls of our agents
    • Investigate customer complaints regarding quality issues and develop a solution.
    • Record, compile, and prepare reports for analysis and evaluation.
    • Investigate (and correct) customer issues and complaints relating to quality.

    Requirements

    • B.Sc or Diploma in related field
    • 0 - 1 year work experience.
    • Excellent MS Office knowledge
    • Good computer skills
    • Excellent verbal and written communications skill
    • Proven experience as quality inspector or relevant role
    • A keen eye for detail and a results-driven approach
    • Responsible and trustworthy
    • Knowledge of quality control standards and testing methodologies.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their Resume to: hr@newedgefinance.com using the Job Title as the subject of the mail.

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