Quality Control Officer at BIC Nigeria

Raw & Packaging material Quality Assurance

• Sample and test packaging and raw materials from suppliers for conformity to set specifications.
• Approve or reject supplied inputs based on their quality status.
• Monitor Shavers Assembly unit.
• Ensure proper storage to avert contamination.
• Reinforce FIFO during issuance and use

Component Moulding Quality Assurance

• To ensure line clearance is done to avoid mixing of different materials /master batches /pigments.
• For each production line, prepare a line reference standard of the specified component and submit for review and authentication by the QA Manager.
• Carry out quality checks on all defined parameters for barrels, supports, tubes, buttons, caps, stems to ensure the components manufactured conforms to set specifications.

Ink filling Quality Assurance

• Ensure line changeovers checks are done before ink fill line starts.
• Take extra measures to avoid change over ink cross contamination
• Evaluate at set time intervals, the defined ink fill attributes (test writing, ink content, writing quality, swedging, Free ink level etc.).
• Identify defects that may impact on the functional attributes of the ink fill (compromise writing /requirements set by LSNL/BIC)
• Capture rejects, scrap data, trend and initiate timely corrective actions

Customer/ consumer complaints and Trade Returns

• Evaluate and prepare test reports specifying quality status of any complaint and the action to be taken
• Record complaints data, trend and initiate timely corrective actions

LSNL/BIC Assembly operations

(Ball point pens and Shavers)

• Ensure line clearance is done to avoid mixing of different customer orders and relevant check sheet are prepared and signed
• Check and verify that the components and packaging materials issued for product assembly conform to set quality requirements and either approve for use or reject the defective components
• Prepare reports for all test samples collected online
• Carefully examine pen points/shavers, identify for defects that can affect writing and shaving performance
• Prepare a line reference standard for each production line and submit for review and authentication by the QA Manager
• Check the wooden hammers used for manual assembly have good quality rubber on both sides to avoid damaging the point.
• Perform hanging hole test at interval and report accordingly.
• Verify all screen print coupons before start of production. Review screen printed pens against approved sample
• Record rejects, scrap data, trend and initiate timely corrective actions
• Ensure all non-conforming materials are well segregated and properly disposed of
• Ensure that the correct quantities are packed at the weighing area and the correct batches and customer names are well coded as planned
• Bar coding controls –control of issuance to ensure specificity to product, conduct scan testing

Calibration - Weights & Measures

• Carry out daily weighing scale checks(calibration)
• Identify & Isolate any faulty equipment’s
• Document calibration results and submit for review
• Set and check of measurement gauges for accurate dimension achievement

House keeping

• To keep QA laboratory, tidy always