Quality Auditor at British American Tobacco

ROLE POSITIONING AND OBJECTIVES

To ensure that Quality measurements are taken, analysed, trended, and reported so that timely accurate and relevant Quality data can be issued to customers and business management.

To develop, implement and maintain work instructions, test methods and calibration in compliance with ISO 9001 – 2015 and other BATN documented procedures.

WHAT YOU WILL BE ACCOUNTABLE FOR

• Understand basics and fundamental of Tobacco processing in primary and secondary manufacturing departments.
• Implement quality assurance standards.
• Liaise with the Quality Manager/supervisor/Team leaders regarding all issues of quality.
• Carry out investigative studies to understand and improve production process parameters.
• Participate in knowledge, process and procedure review session organised by Team Leaders / supervisors.
• Identify training needs of self to help drive effectiveness and improved quality of work.
• Conform to the laboratory working standards.
• Adhere to and ensure compliance to all protocols for FPI-X and Q2.
• Ensure all non-conformances and quality related issues are documented and reported to the quality manager, supervisor, and all relevant stake holders.
• Ensure proper use of all relevant test equipment.
• Ensure 100% data accuracy in all quality function records.
• Ensure timely collection of all samples in line with protocol and preparation of reports.
• Review and Authenticate accuracy of reports and data collected during the shift period by the end of shift.
• Strive to reduce non-conformance by prompt intervention, advise and collaboration with manufacturing personnel.
• Comply to EMS requirement by continuously reducing impact of our aspect and improving environmental performance.
• Provide equipment performance report/ feedback to instrumentation technician.

Experience Required

• Science Field & Chemical Engineering background.
• FMCG experience.
• Have knowledge in Leading people.
• Experience in Analysis & Process control (Pareto, Excel, Fishbone diagram, UPS, 5 whys and SPC tool).
• Experience working in the Laboratory.
• Good organisational skills.
• Good reporting skills
• Experience in SAP
• Effective adherence to quality sampling and evaluation in line with established guidelines, protocols, and procedures
• Functional knowledge and use of QA systems (VISTA, GLQ & Quality reporting system)
• 100% Delivery of accurate data and information.
• Guide factory work force towards the application of quality best practice.
• 100% adherence to work instructions, procedures, and product specifications.
• Proactive and timely shift quality information communicated to teammates within Quality and the entire plant crew.
• Reduce waste and Nonconformance through engagement and constant feedback to shop floor personnel.