Quality Assurance Engineering Manager at Reliance HMO

Position Overview:

We are seeking an experienced and dynamic Manager of Quality Assurance (QA) with expertise in Cypress to lead our QA team. In this role, you will be responsible for ensuring the delivery of high-quality software products through effective leadership, strategic planning, and hands-on involvement in testing processes. Your role will involve overseeing the implementation and optimisation of Cypress-based testing frameworks to meet our quality standards. 

Responsibilities:

• Leadership and Strategy: Provide strategic direction for the QA team, aligning QA processes with overall business objectives. Lead, but more importantly, mentor a comparatively young team of QA professionals, fostering a culture of collaboration, sharing of best practice, and continuous improvement. 
• Cypress Implementation: Design, implement, and maintain robust testing frameworks using Cypress for web applications and service-based architecture. Stay abreast of industry best practices and advancements in testing, ensuring the team adopts the latest tools and techniques.  
• Test Driven Development: Collaborate with cross-functional teams to understand project requirements and develop comprehensive test plans. Oversee the execution of test cases, ensuring adequate coverage of functional and non-functional requirements. 
• Automation Strategy: Define and implement an automation strategy, emphasizing the use of Cypress for efficient and effective test automation. Evaluate and recommend improvements to existing automation processes.  
• Quality Assurance Processes: Establish and enforce QA processes, standards, and methodologies to ensure consistent and high-quality deliverables. Conduct regular reviews and audits to identify areas for improvement in QA processes. 
• Collaboration and Communication: Collaborate with development, product management, and other stakeholders to facilitate clear communication and understanding of quality expectations. Act as a liaison between QA and other departments, fostering a collaborative and proactive approach to quality assurance.  
• Performance Monitoring: Implement and monitor key performance indicators (KPIs) to assess the effectiveness of QA processes and the impact on product quality. Continuously identify and address bottlenecks in the testing process. 
• Training and Development: Provide training and development opportunities for QA team members to enhance their skills. Whilst the current focus is on automation and TDD, this will expand to performance testing, resilience testing, accessibility testing, etc.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a QA Manager with a minimum of 5 years experience in leadership, with a focus on test automation using Cypress.
• In-depth knowledge of Cypress testing frameworks and related technologies.
• Strong leadership and team management skills.
• Excellent communication and collaboration abilities.
• Experience in Agile/Scrum methodologies.
• Proven ability to drive process improvements and achieve high-quality deliverables.