Quality Assurance Engineer at Fincra

Role Overview

• We are seeking a skilled and detail-oriented Mid-Level Quality Assurance Engineer to join our software development team. In this role, you will be responsible for validating the quality, reliability, and correctness of our products, especially systems that move real money.
• You will work closely with engineers, product managers, and other stakeholders to design and execute effective test strategies, identify defects early, and ensure our APIs, integrations, and financial flows behave correctly under both normal and failure conditions.
• Your work will directly impact customer trust, financial accuracy, and platform stability.

What you will be doing everyday

Responsibility

Description

Expected Outcome

Payment Flow Testing

• Test end-to-end payment flows including wallets, payouts, retries, reversals, fees, and settlements.
• Money moves correctly, once, and to the right destination

API Testing & Validation

• Validate REST APIs, request/response payloads, error handling, idempotency, and asynchronous flows.
• Stable, predictable APIs for merchants and partners

Financial Accuracy Verification

• Verify wallet balances, debits, credits, and reconciliation across services.
• Zero balance mismatches or financial discrepancies

SQL & Database Monitoring

• Use SQL queries to validate transactions, monitor ledger consistency, and investigate data issues.
• Accurate backend data and faster root-cause analysis

Failure & Edge Case Testing

• Test retries, duplicate requests, timeouts, and partial failures across systems.
• No double debits or inconsistent transaction states

Defect Management

• Identify, document, and track defects with clear reproduction steps and impact assessment.
• Faster resolution of high-risk issues

Test Automation Contribution

• Contribute to automated tests for critical and high-risk payment flows.
• Reduced regression risk and faster releases

Risk Identification

• Review requirements and proactively flag ambiguities, edge cases, and risk areas.
• Fewer late-stage surprises

Cross-Team Collaboration

Partner with Engineering, Product, Support, and Operations teams throughout the development lifecycle.

• Shared ownership of quality outcomes
• Success Metrics
• Objective
• Metric
• Target / Benchmark
• Financial Correctness 

Balance mismatch incidents

• Zero tolerance
• Production Stability
• Payment-related incidents
• Continuous reduction

Defect Leakage

• Bugs found post-release
• Minimal per release

Test Coverage

• % of critical payment flows covered
• ≥ 90%

Automation Impact

• % of regression flows automated
• Increasing quarter-over-quarter

Release Confidence

• Emergency hotfixes or rollbacks
• Rare and exceptional

Required Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
• 3 to 5 years of experience as a QA Engineer or similar role.
• Strong understanding of software testing fundamentals and QA best practices
• Experience testing REST APIs and asynchronous systems
• Hands-on experience with tools such as Postman.
• Experience testing financial or transactional systems, including:
  • Wallets and balances
  • Payouts, retries, reversals, and settlements
  • Fees and reconciliation
  • Idempotency and reference handling
• Proficiency in SQL for database validation and monitoring, including:
  • Writing queries to verify transactions and balances
  • Investigating ledger inconsistencies
  • Supporting incident and root-cause analysis
• Exposure to test automation tools (Playwright, Cypress, Selenium, REST Assured, or similar)
• Familiarity with Agile/Scrum workflows, CI/CD pipelines, logs, and monitoring tools

Behavioral Competencies (High-Agency & Values-Aligned)

• Ownership: Takes responsibility for quality and financial correctness end-to-end
• Trust & Integrity: Understands the importance of reliability in fintech systems
• Attention to Detail: Identifies edge cases without losing sight of system-level impact
• Critical Thinking: Challenges assumptions and unclear requirements early
• Collaboration: Works effectively across teams with clear, respectful communication
• Calm Under Pressure: Responds methodically during incidents or production issues

Role Alignment with Company Goals

Strategic Goal(s) Supported:

• Build and maintain trust in Fincra’s payment infrastructure
• Scale transaction volume without increasing financial or operational risk
• Reduce customer disputes, refunds, and support escalations
• Enable faster, safer, and more confident product releases