Quality Assurance Assistant at uLesson

Job Description

• We are looking for an organized Quality Assurance (QA) Assistant who will supervise the dispatching and storage of uLesson merchandise in our warehouse.
• The QA Assistant will oversee receipt, storage, dispatch, record management and product presentation.
• He/she will oversee aftersales services including repairs and replacements, in accordance with warranty and policy provisions.

 Key Responsibilities

• Implement all quality control processes and assist QA specialists.
• Ensure outbound merchandise are properly labelled and packaged in line with Company standards and specifications.
• Reject distribution of defective products.
• Execute quality control policies and standards to ensure customer satisfaction.
• Maintain uLesson’s high service levels and excellent reputation in the marketplace.
• Conduct in-house audits of product inventory and documentation.
• Investigate, Identify and report any process and product defects.
• Investigate and resolve customer complaints.
• Process After-sales claims.
• Establish strategies to improve efficiency and profitability in the organisation, as well as put out higher quality goods.

Requirements

• Degree level education in Administration or other related courses.
• Proficient knowledge of inventory management and quality assurance procedures.
• Excellent documentation and presentation skills.
• Proficient computer skills.
• Available to work extended hours.

Compensation
N80,000 Monthly.