Qualitative Research Moderators at Transcription Services International Ltd

Job Summary

The moderators will be responsible for collecting qualitative data via focus group discussions and in-depth interviews from study subjects while maintaining confidentiality of participants and the information collected, including interview notes and audio recordings.

Responsibilities

• Carry out primary data collection using discussion guides.
• Audio-record the discussions and take notes.
• Participate in immediate debrief with lead qualitative researchers, and create expanded notes in English immediately after each focus group and/or in-depth interview using provided tool.
• Adhere strictly to study protocols, ethical research principles, and administrative requirements.
• Handle and protect confidential and sensitive data with integrity.
• Maintain close communication with the study manager and lead qualitative researcher by phone and email to discuss any issues and ensure adherence to the project plan.
• Hand over digital recordings and written transcription files to study manager/supervisor as soon as possible.
• Label files by the agreed upon naming conventions.
• Work collaboratively with study team members.
• Manage data collection by meeting deadlines and reaching agreed upon targets.
• Keeps log of daily activities and submit report at the end.

Deliverables:

• Hard copies of original interview notes and soft copies of the expanded notes.
• Participation logs for each focus group and interview completed.
• Audio recordings of the interviews and focus group discussions following the file naming convention.

Required Qualifications

• Experience conducting qualitative in-depth interviews and focus group discussions facilitation.
• Understanding of the socio-cultural context/terrain of the state you want to work in.
• Degree in health, social sciences, education, community health or development-related field.
• Organization skills (for keeping data files organized).
• Demonstrated ability to exercise confidentiality and professionalism.
• Strong ability to work and communicate within a team.
• Fluent in oral and written English; fluent in the major local language in the state.
• Ability to work independently and attention to detail.
• Word processing and report writing.

Competencies and Behaviors

• Ability to be open minded, emotionally intelligent and respectful.
• Ability to be resilient and adaptive to new situations.
• Ability to facilitate positive change and build sustainable working relationships.
• Ability to seek and share knowledge.

Preferred Qualifications

• Master's Degree in Health, Social Sciences, Community Health or Development-related field.
• Minimum of 3 years’ experience conducting qualitative research.
• Experience transcribing and translating focus groups and interviews.