QA Tester & Project Coordinator | AI-Powered at HelloMe Limited

About the Role

• We are seeking a detail-oriented, analytical, and results-driven QA Tester (AI-Powered) / Project Coordinator to join our growing cross-border FinTech team.
• The successful candidate will be responsible for conducting hands-on software testing using AI-powered tools and conventional QA methodologies, identifying and documenting defects, validating fixes, and ensuring that software products meet functional, technical, security, and business requirements before release.
• The role also involves coordinating software development projects, tracking deliverables and timelines, facilitating communication between technical and business teams, managing project documentation, and supporting successful software releases.
• The ideal candidate must be comfortable using AI tools to support test case generation, test automation, defect analysis, regression testing, API validation, and testing documentation, while independently verifying AI-generated outputs for accuracy and reliability.

Key Responsibilities

AI-Assisted Quality Assurance and Software Testing

• Use AI-powered testing tools to generate test cases, identify edge cases, support test automation, and improve testing efficiency.
• Perform functional, integration, regression, smoke, exploratory, and end-to-end testing of web and mobile applications.
• Test cross-border payments, remittances, digital wallets, virtual accounts, FX transactions, and payment workflows.
• Conduct API testing using Postman or equivalent tools and validate third-party integrations.
• Identify, document, track, and retest software defects, ensuring timely resolution.
• Validate AI-generated test scripts, test data, and results before relying on them for QA decisions.

FinTech Payment and Security Testing

• Validate transaction processing, payment statuses, notifications, settlement, reconciliation, and failed-payment recovery.
• Test authentication, authorization, role-based access, and relevant KYC/KYB, AML, and fraud-monitoring workflows.
• Verify data accuracy, transaction integrity, and application behaviour under different conditions.
• Support security, performance, usability, and post-release testing activities.

Project Coordination and Delivery

• Coordinate software projects from planning and development through testing, release, and deployment.
• Track project timelines, sprint activities, milestones, deliverables, and outstanding tasks.
• Coordinate stand-ups, sprint reviews, testing sessions, UAT, and release meetings.
• Follow up with developers, Product, DevOps, Operations, and other stakeholders on pending tasks and blockers.
• Escalate risks, delays, and unresolved issues to the appropriate supervisor.

Defect, Release and Documentation Management

• Maintain test cases, test evidence, defect logs, QA reports, and project status updates.
• Coordinate release readiness checks and verify fixes before deployment.
• Support staging validation, production verification, and rollback coordination when necessary.
• Prepare concise reports on testing progress, defect trends, project risks, and release readiness.

Continuous Improvement

• Recommend AI tools, test automation opportunities, and QA process improvements.
• Monitor recurring defects and support root-cause analysis.
• Ensure AI tools are used responsibly, with appropriate data protection and human review.
• Perform other related duties assigned by Management.

Requirements & Qualifications

Education

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a related discipline.
• Relevant QA, software testing, Agile, or project management certifications are an advantage.
• Minimum of 3–5 years of practical experience in Software Quality Assurance, Software Testing, or Quality Engineering.
• Experience testing web applications, mobile applications, REST APIs, and software integrations.
• Experience in cross-border FinTech, banking, payments, remittance, or other financial services is strongly preferred.
• Demonstrable experience using AI tools to support software testing, test case development, defect analysis, or automation.
• Experience coordinating software projects, tracking deliverables, and working with cross-functional technical teams.
• Experience with Agile/Scrum workflows, issue tracking, and software release processes.

Required Technical Skills

• AI-assisted testing: Practical use of AI tools such as ChatGPT, Claude, GitHub Copilot, or specialised AI testing platforms.
• Testing tools: Postman or equivalent API testing tools; familiarity with Selenium, Cypress, Playwright, or similar automation frameworks is an advantage.
• Project management: Jira, Trello, ClickUp, or equivalent task and project tracking tools.
• Technical knowledge: Understanding of APIs, HTTP status codes, JSON, databases, SQL basics, webhooks, and software development lifecycles.
• FinTech knowledge: Understanding of payment lifecycles, transaction validation, reconciliation, and financial data accuracy.
• Reporting: Ability to prepare clear test reports, defect logs, project updates, and release documentation.

Key Competencies

• Strong analytical thinking and attention to detail.
• Practical, hands-on testing and problem-solving skills.
• Ability to use AI tools critically rather than relying blindly on generated results.
• Excellent coordination, communication, and follow-up skills.
• Ability to manage competing priorities and meet deadlines.
• High integrity, confidentiality, and awareness of financial data security.
• Ability to work independently and collaboratively in a fast-paced FinTech environment.