Project Manager at Coinbox Limited

Responsibilities:

• Lead the end-to-end project management of Employee Assistance Programs, including program implementation, expansion, and ongoing maintenance.
• Develop detailed project plans, timelines, and budgets, ensuring alignment with client requirements and company objectives.
• Coordinate and collaborate with internal teams, including clinical experts, Business development officers, HR professionals, IT specialists, and Employee assistant officers, to ensure all project deliverables are met.
• Manage project risks and issues, and proactively identify potential obstacles, developing contingency plans and mitigation strategies.
• Monitor project progress, track key milestones, and provide regular status updates to stakeholders, ensuring transparency and effective communication.
• Conduct regular meetings with clients to understand their needs, provide updates, and address any concerns or issues.
• Ensure compliance with relevant industry regulations, privacy guidelines, and quality standards.
• Continuously evaluate project performance, gather feedback, and identify opportunities for process improvements and operational efficiencies.
• Stay up to date with industry trends, best practices, and emerging technologies related to EAPs.

Qualifications:

• Bachelor's degree in Business Administration, Human Resources, Project Management, or a related field (Master's degree preferred).
• Minimum of 5 years experience
• Strong background in business development
• Proven experience as a Project Manager, ideally within the EAP, HR, or healthcare industry.
• Strong understanding of project management methodologies and tools.
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Demonstrated leadership abilities, with the capability to inspire and motivate cross-functional teams.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
• Strong problem-solving and decision-making abilities, with a focus on finding practical solutions.
• Knowledge of relevant HR industry regulations, privacy guidelines, and quality standards is a plus.
• Project management certifications (e.g., PMP) are desirable.