Project & Billing Coordinator at Control Risks

Description

• Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk.
• Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success.
• We go beyond problem-solving and give our clients the insight and intelligence they need to realise opportunities and grow.
• From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.

Role Purpose:

• Working as a member of the EMEA Project Operations team, this is a fast-paced, hands-on role providing operational and administrative support to Project Managers and business delivery teams.
• You will be responsible for all aspects of business administration and invoicing throughout the lifecycle of client consultancy projects, from initial set-up right through to and including client invoicing.

Tasks & Responsibilities

• Triage requests in the team mailbox and action responses
• Create projects within Microsoft Dynamics 365.
• Check and qualify project data and documentation, and resolve inaccuracies or missing information.
• Coordinate and complete regular project lifecycle and administration tasks.
• Undertake regular client invoicing throughout the month.
• Upload invoices to client invoicing portals.
• Investigate and resolve invoice queries and raise credit notes.
• Maintain internal stakeholder relationships to ensure efficient exchange of information regarding project data.
• Manage WIP reports to prepare and support stakeholder discussions
• Attend and contribute to stakeholder meetings on project status and delivery timescales to aid timely invoicing, ensuring accurate commentary is recorded on project trackers.
• Act as a point of contact for project administration and provide ad-hoc support to project managers and internal delivery teams.
• Engage with client on-boarding procedures & liaise with client’s administrative teams, qualifying client documentation to support invoicing
• Collaborate with internal teams, including Finance and Business Operations, to ensure prompt resolution of project-related or invoice queries.
• Assist and contribute to project reporting.

Requirements
Knowledge and experience:

• Relevant experience in a similar project coordination role.
• Self-starter with a proactive approach to workload.
• The ability to work independently with a passion to learn.
• Strong organisational and administrative skills.
• Confident communicator, verbally and in writing, with a variety of stakeholders
• Client-focused with the ability to resolve queries efficiently.
• The ability to handle multiple priorities with a structured approach.
• Exhibit a high degree of professionalism and resilience.
• Proficiency with Microsoft Suite, including MS Dynamics 365 or similar ERP systems, preferred.
• Excellent level of accuracy and attention to detail.
• Career Framework level - Band F.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that insentiences, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.