Project Associate at mDoc Healthcare

The Position

• In this position, you will be a part of the team cohort providing direct (virtual and in person) self-management support services to different cohorts of members.
• Along with the mDoc leadership and management team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members.
• Providing optimal member-centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action.
• You must be data driven or willing to be data-driven. Given we are a technology firm; you will use digital tools to work plan, manage projects track, predict our success as well as manage our members and customers.
• Also, given mDoc is a startup, there will likely be some fluidity to responsibilities.

The Project Associate will:

• Assist in implementation of project activities in accordance with the work plan
• Use Jira and other technology tools to proactively manage the team’s complex plans
• Lead the huddles with the clinical and management team
• Prepare administrative documents, collect and compile inputs to documents
• Collect, compile, and organise background materials, documents and other materials for meetings include decks
• Perform reporting as needed; compiles data, and generates reports and decks as needed
• Create monthly plans for virtual training needs and plan for resource allocation
• Initiate meetings with stakeholders and team, prepare communication to summarize discussions and action items in meetings - internal and client meetings
• Manage logistics with external partners and stakeholders for tele-education programs and other efforts.
• Document meeting discussions and decisions into meeting minutes and follow up on post-meeting action items as designated during project meetings.
• Conduct reviews of projects for action items and recommend solutions based on data analytics.
• Provide general assistance to the program and project team(s) as needed
• Distribute communications related to program and project plan activitiesSchedule meetings for program and project plan activities.
• Compile and publish weekly project status reports for leadership and project sponsors, project teams and other key project stakeholders.
• Collaborate and problem solve cross-functionally.

Requirements

• Bachelor’s Degree with 2-5 years’ experience.
• Interest or experience in health preferred.
• Excellent problem solving, data analytics, communication and "person-centered" skills
• High level of organizational management capability and prioritization as well as the ability to break the ‘big picture’ into step wise different pieces.
• Proficiency in Microsoft Office applications
• Ability to establish and maintain effective and healthy working relationships with co-workers, managers and clients
• Ability to perform several tasks simultaneously to meet deadlines is necessary
• Demonstrates ability to work with confidential and sensitive data.