Programs Manager/Chief of Staff at Stresert Services Limited

Job Summary:

The ideal candidate will play a pivotal role in managing and overseeing key programs and initiatives within the organization. This position will serve as a strategic partner to the executive leadership, ensuring that projects are executed efficiently, objectives are met, and the organization’s strategic vision is realized. 

Key Responsibilities

Program Design & Development:

• Oversee the planning, implementation, and tracking of multiple projects and programs to ensure timely completion and achievement of objectives.
• Effectively develop and manage program budgets, timelines, and deliverables to ensure financial goals are met and project milestones are achieved.
• Coordinate cross-functional teams to ensure seamless execution of projects, resulting in increased collaboration and efficiency.
• Monitor and report on program progress to identify and address any issues or risks, leading to proactive solutions and successful project outcomes.

Strategic Planning and Execution:

• Drive strategic initiatives by collaborating with executive leadership to define and prioritize key projects that align with the organization's goals and objectives.
• Successfully translate strategic goals into actionable plans and projects that lead to measurable results.
• Ensure program activities are directly aligned with the organization's strategic objectives to drive success and impact.
• Facilitate strategic planning sessions that result in clear action items and follow up to ensure implementation and achievement of desired outcomes.

Operational Efficiency:

• Identify opportunities for process improvement and implement best practices.
• Develop and maintain comprehensive project documentation and reports.
• Streamline workflows and improve communication across departments.

Policy Development and Implementation:

• Assist in the development, review, and implementation of organizational policies, procedures, and guidelines to ensure compliance with legal, regulatory, and ethical standards.
• Conduct research, analysis, and benchmarking to support policy formulation and decision-making process

Executive Support:

• Act as a key advisor to the executive leadership team.
• Increase efficiency and productivity by managing the executive's schedule, prioritizing tasks, and ensuring deadlines are met.
• Provide high-level administrative support by handling confidential information, preparing presentations, reports, briefing materials,coordinating meetings and events.
• Represent the executive leadership in meetings and communications, as needed.

Stakeholder Management:

• Develop and nurture strong relationships with internal and external stakeholders to drive successful collaborations and partnerships.
• Implement strategies to enhance communication and collaboration within the organization, resulting in improved efficiency and productivity.
• Measure and evaluate stakeholder satisfaction with program outcomes, and continuously strive to exceed expectations to achieve optimal results.
• Utilize feedback and data to consistently improve stakeholder relationships and ensure positive outcomes for all parties involved.Required Competencies 

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree would be an added advantage)
• Minimum of 5 years experience in Program Management, Project Management, Executive Assistant or a related role.
• PMP certification is a plus.
• Experience working in the non profit sector.

Competencies:

• Leadership and team management.
• Strategic planning and execution.
• Project Management Skills
• Financial and budget management.
• Risk assessment and mitigation.
• Analytical and data-driven decision-making.
• Result-driven
• Good Communicatiom skills