Programme Manager at Vectar Energy

About the Role

• We're looking for a systems oriented operations leader to own the developer programme within ecoWise from first contact through onboarding, relationship management, and ongoing operational support.

Responsibilities
You'll be responsible for:

• Designing and running the developer onboarding programme (currently a 10-step process that needs to become a scalable SOP).
• Managing day-to-day developer relationships — troubleshooting issues, managing expectations, coordinating between developers, and the platform team.
• Creating operational systems — SOPs, templates, dashboards, and processes that allow the business to scale.
• Coordinating across internal teams — working with technical, commercial, and certification workstreams to ensure alignment.
• Leading stakeholder events — webinars, demo days, the multi-stakeholder forum, and site visits.

What You'll Own
Developer Programme Management:

• Design and execute the full developer onboarding process — from initial outreach to first verification.
• ⁠⁠Devise simpler ways to streamline processes for the ecoWise programme.
• Serve as primary point of contact for developer queries, issues, and escalations.
• Manage developer expectations around data requirements (80% completeness threshold), verification timelines, and payout structures.
• Coordinate between developers, and ecoWise platform / tech teams.
• Build and maintain developer relationship tracking systems (CRM, progress dashboards, communication logs).
• Create onboarding templates, FAQs, and developer-facing documentation (e.g.,onboarding guides).

Operations & Internal Coordination:

• ⁠Oversee day-to-day project operations across ecoWise workstreams.
• Coordinate activities between hardware/technical teams, certification, communications, and commercial functions.
• Track project timelines, milestones, and deliverables using Gantt charts or project management tools.
• Prepare internal progress reports, stakeholder updates, and documentation for donors / investors.
• Manage internal communication flow — ensuring the CEO and cross-functional teams have visibility and alignment.

Events & Stakeholder Engagement:

• ⁠Lead logistics for major events: webinars, demo days, multi-stakeholder forums.
• ⁠Coordinate with external partners (embassies, energy associations, DFIs, private sector buyers).
• Manage event communications, invitations, follow-up, and documentation in collaboration with the comms team.
• Oversee site visits for demos, data collection, and stakeholder engagement.

Experience
Essential Experience:

• 2–6 years in operations, programme management, or business development in energy, climate, development, or tech sectors.
• Proven track record of building operational systems ; you've designed processes, created SOPs, or built programmes from scratch.
• Direct experience managing vendor, partner, or client onboarding programmes — ideally in technical or regulated environments.

Desirable:

• Understanding of Nigeria's energy landscape — particularly mini-grids, solar PV, or rural energy access ecosystems.
• Experience working with high-level stakeholders — government agencies, donors, private sector partners, or international organisations.

Essential Skills:

• Systems thinker: You see where ad hoc processes need structure and can translate complexity into repeatable workflows.
• Strong commercial literacy: You understand contracts, partnership agreements, and how to navigate regulatory / compliance requirements (legal background desirable but not required if you have commercial experience).
• Exceptional organizational rigour: You manage multiple priorities, meet deadlines, and keep detailed documentation without being asked.
• High ownership and follow-through: You don't wait for instructions — you identify problems, propose solutions, and execute.
• Cross-functional coordination: You can align technical teams, commercial stakeholders, and external partners toward shared goals.
• Excellent written and verbal communication: You can explain complex processes clearly to diverse audiences (developers, regulators, investors).
• Proficiency with project management tools (Microsoft 365) and data tracking systems.

Highly Desirable:

• Legal qualification or significant contract / compliance experience.
• Familiarity with carbon markets, or ESG / SDG reporting frameworks.
• Hands-on experience with mini-grid operations, energy access projects, or DRE (Distributed Renewable Energy) programmes.

In 3 months:

• You've mapped the current developer onboarding process, identified gaps, and created a draft SOP.
• You're managing active developer relationships with clear communication cadence and issue tracking.
• You've led logistics for at least one major stakeholder event (webinar, demo, or forum).

In 6 months:

• Developer onboarding is documented, templated, and running as a repeatable process.
• You've reduced CEO bottlenecks by owning day-to-day developer operations and internal coordination.
• You're proactively managing developer pipeline health.

In 12 months:

• The developer programme is scalable — new hires or partners can execute the process using your SOPs and templates.
• You've expanded stakeholder engagement capability (events, communications, partnerships) to support commercial growth.