Program Manager at iMMAP

Background

• Since November 2016, iMMAP has been providing information management (IM) support to most humanitarian sectors responding to the crisis in northeast Nigeria. iMMAP currently supports nine sectors.
• The project funded by the USAID Bureau of Humanitarian Assistance (BHA) aims to strengthen the IM capacity of humanitarian sectors across the country, including support of information flow from sectors and inter-sectoral analyses.
• Our activities conducted throughout the past four years resulted in impactful, short, and medium-term outcomes that contributed to the improvement of the overall response. Since 2020, iMMAP Nigeria has served as the legal host for the Nigeria INGO Forum (NIF), with partial funding derived from the BHA-funded project.
• The incumbent will support and effectively contribute to the initiation, planning, design, development, and implementation of the program in Nigeria.
• The incumbent will be based in Abuja, and report to the Country Representative for Nigeria and the Africa Desk Coordinator.
• The incumbent is tasked to develop, review and improve business processes related to the support and delivery of the program.
• The incumbent is further responsible for the day-to-day coordination with humanitarian partners and other stakeholders in the Borno, Adamawa, and Yobe (BAY) states, including the NIF.
• The incumbent will be expected to develop practical, suitable, and innovative solutions for the program-related challenges, and will also be involved in the development of projects with existing and new partners and donors.

Description of Duties
Overall Purpose of the role:

• Under the responsibility of the iMMAP Nigeria Country Representative, The Program Manager will supervise and monitor all departments and their activities in Maiduguri-Borno State related to operations implemented in order to ensure donor and internal compliance to regulations and procedures at the programmatic, administrative, security and financial level.

Project Management:

• Provide programmatic leadership & team management in the development and implementation of the programs.
• Support the Country Representative in maintaining strong partnerships and diversifying partnerships by identifying new partners in support of the Country Business Development Plan.
• Ensure high quality of project and program plan with effective delivery and fulfilment of objectives and utilization of budget.
• Plan the mobilisation of resources for the implementation of program activities.
• Manage a comprehensive activity plan, including resource needs analysis, covering the time frame.
• Proactively inform the Country Representative of identified opportunities, risks and risk mitigation relevant to the program planning and implementation.
• Maintain an overview of the national and regional context with a view to the strategic development of the project both in the current identified sites and potential of future program extension and expansion.
• Support programme implementation as needed, including developing assessments, baselines, budgets, monitoring and evaluation systems, field visits to verify data, reporting and close-out.

Program Supervision:

• Be proactive in suggesting new programmatic developments, new areas of iMMAP support & intervention.
• Lead proactively on external coordination with other actors (OCHA, UN sector lead agencies, government agencies, implementing partners, and academia) at the relevant level, actively build relations and establish information sharing channels to ensure iMMAP is well placed amongst actors in the Borno, Adamawa, and Yobe states.
• Ensure training needs of teams are identified in collaboration with the Project Leads.
• Ensure that Host Agreement with Nigeria INGO Forum is observed, and processes are being implemented.
• Builds solid relationships with key national partners including Government, Academia and others. 
• Ensure all identification, selection and contracting related issues for the staff of the designated project are carried out in accordance with iMMAP guidelines.
• Through a consultative leadership style and a transparent and supportive communication structure, develop and build an effective iMMAP project team.
• Plan and construct the program budget.

Security Management:

• Be regularly abreast of the security situation in the Northeast of Nigeria, keeping close coordination with the Country Security Advisor, and Global Security Advisor.
• Ensure that all staff receive a security briefing by Country Security Advisor when starting a contract.

Identification of New Programmatic Areas:

• Under the guidance of the Country Representative, participate in the update of the Nigeria Business Development Plan.
• In coordination with the Country Representative, participate in new project proposals development and donors reporting in collaboration with technical teams, project leads, Country Representative and iMMAP HQ.
• Capitalize on the good practices developed by the mission and share it with the relevant stakeholders.
• Regularly assess and provide feedback and recommendations on the quality of the programmes.

Representation:

• Build relationships on behalf of iMMAP with bilateral donors, international non-governmental organisations, implementation partners and other agencies relevant to the implementation of the programme.
• If requested by the Country Representative, attend meetings, conferences, workshops and humanitarian events, related to iMMAP activities in Nigeria.
• Promote iMMAP activities in Nigeria.
• Ensure complete and timely reporting of activities to iMMAP, donor, and implementation partners.
• Assist iMMAP Head of Office with forward strategic planning, monitoring and evaluation.
• Other relevant duties as assigned by the Country Representative

Requirements
Education:

• Master's Degree in Information Management, Business Administration, or International Development Studies preferred.
• Advanced University Degree or related Technical Training in Information Management, Computer Information Systems, Database Administration, Knowledge Management, or Geographic Information Systems

Experience:

• At least 10 years of experience with increasing responsibility in Field Coordination, Missions Support Roles, in I/NGOs or other humanitarian agencies (required).
• A minimum of 5 years experience in programme management is required; or an equivalent combination of education and experience.
• Knowledge of Information Management will be advantageous..
• Experience in donor and partnership relationships, and representation with a wide range of organizations and stakeholders.
• Strong management and organization skills, excellent knowledge of project management and support operations (required).
• Proven and well-developed influencing and relationship-building skills in dealing with stakeholders at all levels.
• Demonstrable highly developed written and oral communication skills, including strong reporting and presentation skills.
• Grant management experience with knowledge of the grant submission processes of major humanitarian and development donors such as USAID, OFDA, FDCO, SDC, DG ECHO, and UN Humanitarian Fund.
• Experience in compliance and KPI monitoring (Monitoring and Evaluation).

Soft Skills:

• Strong analytical skills, and apt at turning abstract discussions into concrete ideas.
• Technical writing skills including developing proposals and reports.
• Ability to develop and carry out work plans and solve problems independently.
• Ability to perform well on tight deadlines, and a flexible attitude. 
• Ability to have a global overview of a program 
• Reactivity, anticipation, adaptability, capacity to take initiatives
• Ability to proactively build relations with other stakeholders
• Ability to select, develop and lead teams.
• Ability to work based on objectives.

Language:

• Fluency in English, written and spoken in required

Programs:

• Knowledge of and proficiency in office suite applications, particularly MS Office 365 and Google Suites, is required.
• Knowledge of and experience working with Kobo Toolbox, Esri software, and QGIS, is advantageous.
• Knowledge of and experience working with MS Power BI is advantageous.

Working Conditions:

• Position based in Abuja with frequent travel to Northeast Nigeria
• Consultancy Contract
• The position is expected to be a full-time position.