Product Trainer at Transblue Nigeria Limited

Job Description

• As the Product Trainer, you will play a crucial role in ensuring that employees and customers have a deep understanding of our products and services.
• You will develop and deliver training programs, materials, and documentation to enhance product knowledge and usage.
• Your role would involve collaborating with cross-functional teams to align training strategies with business objectives.

Key Responsibilities

• Product Knowledge: Develop expertise in the company's product range, including features, benefits, and usage instructions.
• Training Content: Create training materials, presentations, and resources to effectively communicate product information to sales teams and associates.
• Training Delivery: Conduct engaging and informative training sessions, both in-person and through digital platforms, to educate associates on product details and sales techniques.
• New Product Launches: Coordinate product training sessions during product launches, ensuring that associates are well-prepared to promote and sell new offerings.
• Sales Techniques: Provide guidance on effective sales techniques, including objection handling, product positioning, and customer engagement.
• Feedback and Evaluation: Collect feedback from trainees and continually update training materials to improve effectiveness.
• Compliance: Ensure that all training materials and activities comply with relevant industry regulations and company policies.
• Reporting: Maintain records of training sessions, attendance, and performance metrics to assess the impact of training programs.

Qualifications and Skills

• Bachelor's Degree in a relevant field. (e.g., Education, Sales, Marketing, or a related discipline).
• 3-5 years of experience in product training or in a similar training role.
• Relevant certifications in training or product management can be a plus.
• Proficiency in one or more Nigerian languages
• Excellent communication and presentation skills.
• Strong product knowledge and understanding of the direct selling industry.
• Ability to adapt training methods to different learning styles.
• Detail-oriented with strong organizational skills.
• Adaptability to work with diverse teams and audiences.
• Analytical skills to assess training effectiveness and make improvements.
• Passion for continuous learning and staying updated on industry trends
• Occasional travel may be required, depending on the role.