Product Specialist at Seven Up Bottling Company

As a Product Specialist, you will be the subject matter expert for a specific product or product category within the organization. Your role will involve in-depth knowledge of the product & features, benefits, and market positioning. You will support sales, marketing, and customer service teams by providing expertise, training, and guidance to ensure the successful promotion and sale of the product.

Job Details

• Develop and maintain a deep understanding of the assigned product or product category, including its features, functionalities, and unique selling points.
• Collaborate with the sales team to provide product expertise during customer interactions, sales presentations, and product demonstrations.
• Stay informed about market trends, competitor products, and customer needs to identify opportunities for product improvement or expansion.
• Create and deliver training materials and presentations to educate internal teams, distributors, and customers about the product's value proposition.
• Assist in resolving customer inquiries, technical issues, and product-related challenges, ensuring a positive customer experience.
• Work with marketing teams to develop product positioning strategies, messaging, and marketing collateral that effectively communicate the product's value to the target audience.
• Participate in product launches by providing input on launch plans, promotional activities, and pricing strategies.
• Collect feedback from customers, sales teams, and other stakeholders to identify areas for product enhancement and improvement.
• Maintain up-to-date product documentation, including user manuals, FAQs, and technical specifications.
• Analyze sales data and performance metrics related to the product, providing insights and recommendations for sales strategies.
• Collaborate with cross-functional teams, including product development, marketing, and customer support, to ensure product success.

Requirements

• Bachelor's degree in a related field (business, marketing, engineering, etc.).
• Proven experience in a product specialist or product management role, preferably within the specific
• industry or product category.
• Strong product knowledge and technical understanding of the assigned product.
• Excellent communication and presentation skills.
• Analytical mindset and the ability to use data for decision-making.
• Customer-centric approach and strong problem-solving skills.
• Ability to work collaboratively in a team and cross-functional environment. 
• Knowledge of standard software packages and the ability to learn company-specific software required.
• Good understanding of networking.