Product Manager at Workforce Group

Job Description

• As a Product Manager you will be working in exciting projects with mobile carriers in Nigeria, leading the product adoption in the payments/fintech domain for operators in one of the most promising markets of Africa.  
• You will be joining a dynamic company in a fast-paced environment and you will work with cross-functional teams to design, build and roll-out products that are aligned with the company’s vision and strategy in Nigeria.  

The Responsibilities

• Tracking of main KPIs of all products managed on a daily basis.
• Perform SQL queries to determine behaviors in the service that may generate possible improvements to the product
• Design of commercial actions and seek its approval with the mobile carrier's executives
• Carry out extensive product tests to make sure the UX meets all quality standards
• Design reports and build commercial presentations to share indicators within the company and with the mobile carrier
• Make active surveillance of the market and our competition.
• Prepare product documentation and requirements for product evolution
• Being a key partner of the technical and operations team, generating incidents of anomalous behavior
• Build dashboards that allow automated business operation and data-driven decisions.
• Accountability over the product’s commercial results
• Generate the necessary documentation to go to production, supporting the requirements of the mobile carrier for the commercial launch
• Interact with third parties to visualize new business opportunities and product integrations.

Requirements

• MS / BS degree in Computer Science, Engineering or equivalent
• 6+ years of proven work experience in product management, ideally related to SaaS / PaaS solutions
• 7+ years of proven work experience in the telecom and/or banking industry
• Proven experience in the payments and/or fintech area
• Data-driven person with proven experience working with MySQL and BigQuery
• Highly analytical and business-minded professional with excellent communication and presentation skills
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in mobile carrier systems such as OCS, Prepaid, Charging, Mediation, etc.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross functional teams in a matrix organization
• Highly motivated to continuous improvement and change
• Autonomous and objective-driven
• Responsible and organized person
• You love to learn new technology and solve new challenges
• Pro-active and self-learning attitude
• Excellent teammate, with a passion for working with others and who works with integrity to succeed in a high-energy, dynamic environment