Product Manager at Sundry Markets Limited

The role holder will be responsible for development and execution of innovative, and scalable product strategies and offerings primarily for our retail omnichannel - that utilizes multiple channels, such as physical stores, e-commerce websites, and mobile apps to deliver value to customers and increase company’s revenue streams to meet the company’s ambitious strategic goals within agreed budget and timelines.

Key Responsibilities

• Execute product delivery across the full lifecycle from ideation to full implementation, user feedback and post-launch optimization
  • Oversee product development, website enhancements, mobile apps, in-store technology, and integration with third-party platform
  • Collaborate with UI/UX designers to ensure an intuitive and user-friendly experience for both customers and company staff
  • Ensure product quality assurance per desired standards of quality, usability, and performance.
  • Conduct user testing and gather feedback to iterate and improve the product.
• Oversee the marketing and promotion of the product to the public
• Lead market research and analysis to understand customer needs, pain points, and industry trends in traditional retail, e-commerce retail, and omnichannel retail.
• Drive continuous optimization and improvement of new product offerings by tracking and monitoring products performance, analyzing and reporting relevant data, identifying areas of opportunity, and securing buy-in from key partner teams to further pursue. 
• Utilizing data analytics to track the products’ key success metrics such as cost, feature and functionality, risk posture, reliability and revenue performance of the products.
• Review and adjust inventory levels and product production schedules to maintain product availability
• Manage relationships and collaborate with cross-functional teams to develop and launch new product offerings via the omnichannel and other related strategic initiatives/solutions that exceed customers’ expectations.
• Support other strategic and innovative cross-company projects with a strong commitment to scalability, and stability.

Education/Experience Required

• Minimum of a bachelor’s degree in any relevant field.
• Five years’ work experience and demonstrated success in Product Management as a product manager and/or product owner in a fast-paced and agile organization is required. Similar experience implementing retail omnichannel in a modern retail chain will be an added advantage.
• The candidate must also have successful experience in launching and driving ecommerce products from the ground up with business solutions and introducing them to the market.
• Experience in facilitating and influencing product, sales, and technology transformations.
• Experience with strategic planning and prioritization
• Experience with product and process transformation, business case development, change management, and stakeholders’ management.
• Ability to work independently, ability to manage multiple tasks simultaneously
• Experience collaborating in digital space with product and technology partners to drive support of strategic initiatives across the business.

Knowledge, Skills and Attributes Required

• Data Analytics Skills: Ability to analyze data using data analytics tools
• Project and Stakeholder management skills: Ability to influence and build consensus across an organization. Also able to use project management tools.
• Attention to detail with ability to manage multiple competing priorities simultaneously and deliver value quickly, with excellent organizational skills.
• Highly motivated, self-starter, capable of working under minimal supervision with strong decision making, and creative thinking skills.
• An initiator and a pusher. Has the urge and ability to make things happen and to solve practical problems in a high-growth, dynamic environment.
• Achievement-orientation with determination in situations involving frequent change, high expectations, and ambiguity.
• Confident communicator with outstanding written and verbal communication skills
• Demonstrable analytical skills: the ability to formulate and present actionable insight from analysis of research data.

Key Results Area

• Launch at least one major product initiative each quarter or in accordance with the set timelines.
• 100% adoption of each product offering within the first three months of launch
• Improved revenues across the company

This role is onsite. If the description fits you and you are passionate about doing meaningful work in an intellectually stimulating work environment, then join us. Suitable candidates' who are resident in Port Harcourt or are able to relocate to Port Harcourt are encouraged to apply. Interested candidates are encouraged to apply by July 8. Applications received beyond that date are not guaranteed consideration.

We thank all applicants for their interest in exploring career opportunities with Sundry Markets; however, only those selected for interview may be contacted.