Product Manager at PressOne Africa

Role Overview:

• We're on the lookout for a Product Manager.
• This role is about understanding our entrepreneurs deeply, ensuring they get maximum value from our platform, and cultivating strong relationships.
• If you're passionate about creating memorable user experiences and building strong customer relationships, this is the role for you.

Key Responsibilities:

• User Insights: Dive into data to understand customer behavior, preferences, and areas of improvement.
• Feedback Loop: Engage with users to collect feedback, turning these insights into actionable improvements.
• Enhance Onboarding : Continuously enhance the onboarding process, ensuring entrepreneurs get maximum value from day one.
• User Engagement: Develop and roll out strategies to engage entrepreneurs through their lifecycle, promoting deeper platform integration and feature adoption.
• Collaboration: Work cross-functionally with the product, marketing, and support teams to share insights and drive customer-centric initiatives.

Who you are:

• Bachelor's degree in Marketing, Business, Sociology or a related field.
• You have at least 5 years work experience as a Product Manager
• Proven experience in user engagement, user research, or similar roles.
• Proficiency in data analytics tools and CRM systems.
• Strong communication skills with a customer-first mindset.
• Demonstrated ability to take initiative and work independently.

What We Offer:

• Competitive salary and benefits.
• Role in a high-growth, dynamic environment.
• Continuous learning and growth opportunities.
• Chance to shape the future of business communication for entrepreneurs in Africa.

Who we are, and What working with us is like:

• We've successfully launched a product that's gaining traction.
• Our journey is backed by some of the most respected investors in the ecosystem.
• Our team is extremely mission-driven and everyone works incredibly hard to push the mission forward.
• Our office is on Admiralty way, Lekki Phase 1, we've embraced a flexible hybrid work model, with team members collaborating in-person a couple of times a week.