Product Manager at Pagatech Limited

Product development activities at Paga fall within the Product Development group, which has distinct, full-stack (from a resource perspective) teams dedicated to a functional organization unit. For example, one of the functional teams in the Product Development team is the Agent Network Team which is responsible for development and delivery of products used by the large network of financial service delivery point (agents), across the countries where Paga exists. As a full-stack team, this team includes project management, product management, software and database engineering, quality assurance, and UI/UX/Product-Design resources. All teams execute product development using Agile (Scrum) methodologies.

As a Product Manager at Paga, you will individually or jointly have ownership for the success for several specific products and/or features from the set of Products that Paga delivers to its external and internal customers.

This means:

• Driving strategic decision making for the products/features within your purview and driving tactical decisions for them
• Overseeing the development of new products and features.
• Curating and growing existing products
• Generally delighting your customers (both internal and external)

Paga has a distributed product development team with resources split between Lagos, Nigeria, Addis Ababa, Ethiopia, and now, Mexico City, so this role, comes with the expectation of very strong remote collaboration and self-management skills. There will be the expectation of occasional, but rare (twice a year at most) travel to some of the Paga office locations for training, team events, user-engagement and general market-empathy development.

At Paga, a product manager's role is both strategic and tactical. To be an effective product manager at Paga you must:

• Have good customer/market empathy to drive a consumer-centric design ethos
• Have very strong critical thinking skills to be able to translate user needs into meaningful products in a variety of diverse use cases
• Have the ability to multitask and effectively prioritize a competing number of objectives simultaneously
• Be comfortable with rapid change and be willing to take ownership to deliver results in a high-pressure product development environment
• Be able to work well in a team comprised of multiple product development skills including other product managers

As a distributed product development team member, communication and collaboration are key. You will need to be excellent at utilizing remote communication tools and applying clear communication and collaboration practices to effectively engage with your “customers”, team mates and other company stakeholders.

PRIMARY RESPONSIBILITIES

• Product development activities - Executing product-development activities (ideation, specification, design, development feedback, and post-deployment product curation) for specific products and features
• Market engagement - Engaging with end-users and marketing team to refine product vision.
• Product curation - Continuously improving existing product offerings through both qualitative and quantitative analysis of product performance and product/market fit.
• Partner Engagement – Working effectively with industry/ecosystem partners to accomplish product goals

KEY COMPETENCIES

• Strong strategic and critical thinking skills
• Excellent in team and cross team collaboration skills
• Great verbal/written communication skills
• Highly observant with an attentiveness to detail
• Strong multi-tasking and self-management skills
• Curious, self-driven and empathetic

KNOWLEDGE AND SKILL REQUIREMENTS

• 1+ years of product management or similar product development experience
• Agile product development methodology experience
• Bachelor’s degree