Product Manager at Carbon Nigeria

Role:

We are seeking a highly skilled, experienced and intellectual Product Manager to join the dynamic team at Carbon Micro Finance Bank. This role offers a unique opportunity to shape and deliver innovative fintech products that impact the financial lives of our customers. We are looking for someone who thrives in a fast-paced, data-driven environment and has a proven track record of successfully taking products from concept to customer adoption.

Location: Lagos.

Responsibilities:

• Ensure product relevance and suitability by proposing product recommendations in alignment with the overall company strategies and directions.
• Lead and execute offline activations for bank products, working closely with cross-functional teams to drive customer engagement, increase adoption, and ensure a seamless experience across all touchpoints.
• Monitor product performance in terms of market share and revenue targets.
• Generating ideas for new products, creating product requirements documentations (PRD), and arranging design sprints.
• Manage product risks and financials by working with relevant teams to make necessary improvements to products to meet changing business needs and market climate.

Requirements:

• 3-4 years in B2C/B2B product management preferably within a fintech, digital banking or technology organization, including mobile banking, API-driven banking services, and customer engagement tools with a proven track record of end-to-end product delivery.
• Proficiency in data analysis tools (SQL, Retool, Excel/Sheets) is mandatory.
• Proven experience in client facing roles, activating products, driving customer engagement, and gathering customer insights is required.
• Experience working with loan products in regulated environments with the ability to identify, assess, and mitigate risks associated with product development and customer adoption is a bonus

Recruitment process:

• Interview with the People team
• Case Study ( Assessment)
• Technical interview
• Interview with the CEO