Process & Training Coordinator at Sunhive Ltd

About the Role

• We're looking for a proactive and detail-oriented Process & Training Coordinator to help drive process compliance, continuous improvement, and employee development.
• You'll play a key role in shaping how we work and how we grow by supporting our Quality Management System and delivering impactful training programs across the business.

Key Responsibilities

• Ensure adherence to internal processes and identify areas for improvement
• Maintain process documentation and track performance metrics
• Manage ISO 9001:2015 QMS — audits, reviews, and improvements
• Develop training materials in collaboration with subject matter experts
• Champion a culture of continuous learning and skills development
• Support quarterly and annual performance reporting
• Facilitate incident reporting and promote a safety-first culture
• Implements and supports Business process mapping and KPI tracking.

What We’re Looking For

• Bachelor's Degree in a relevant field
• 2 - 3 years of experience in process management, training, or internal audits
• Familiarity with ISO 9001:2015 and learning management systems
• Strong communication, documentation, and presentation skills
• Proficiency with Google Workspace

You’re a Great Fit If You:

• Are a self-starter, organised, and improve continuously
• Are comfortable working across teams and functions
• Enjoy designing learning experiences and supporting others' growth.