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  • Posted: Sep 6, 2022
    Deadline: Not specified
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    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
    Read more about this company


    POS Product Manager

    About the job

    Palmpay is looking for a POS Product and Technical Manager to join the company. Responsibilities will include but not limited to :

    • Analyzing Palmpay’s POS device in order to provide optimal experience for the Agents based in the realities of the Nigerian Market.
    • Improving Palmpay Agent’s experience on 'device usability', Feature enhancement, Key product requirement gathering, feature/ release schedule based on priority, internal process improvement regarding what causes POS agents' unhappiness while using our products and reporting back to the team for improvements.
    • Conducting Market research on Palmpay’s competitors and competitive analysis of POS products as a way of meeting up with to the industry standards.
    • Conducting User experience and design research both for the PalmPartner application and that of competitors.
    • Ensuring Business process improvement by analyzing internally while making sure that external engagements meets with Palmpay’s overall plan for the POS products.
    • Ensuring proper documentation of proposed features and additions to the POS and following up for implementation.
    • Conducting Product knowledge research and communication. Keeping abreast with new regulatory requirements and impact on our Product.
    • Documenting and communicating progress made each step of the way to Nigeria team, conducting test on features before release.
    • Providing research results of competitors regarding how things are done, competitors problem solving mechanisms are also looked into to see how we can adapt such make our product better.
    • Conducting agent satisfaction index survey for feedback.

    Competencies And Experience

    • HND/B.Sc. in Computer Science, Engineering or related field. An MBA is an Added advantage
    • Minimum of 3 years’ experience in Product Management or as a Business Analyst
    • Strong technical knowledge and experience within the Payments/Fintech industry
    • Very good understanding of Point-of-Sale Payment Technologies and Digital Payments
    • Solid understanding of managing different products across the varying stages of their lifecycle.
    • Strong competencies in product launches and developing marketing strategies.

    Method of Application

    Interested and qualified? Go to PalmPay on to apply

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