Portfolio Analyst at BBOXX

Location: Ikeja Lagos, Nigeria 

Role Brief: 
The Portfolio Analyst will be responsible for supporting the overall business portfolio initiatives aimed at maximizing utilization rates and reducing defaults. The role is both analytical (i.e., analyzing customer behavior and causes of non-payment) and operational (i.e., developing and implementing policies and processes to improve performance).

What you can expect to be doing: 

• Identifying, analyzing, and interpreting trends in key portfolio metrics (i.e., utilization rate, portfolio in default, default rates, churn rate) to understand root causes of problems, and propose solutions.
• Acquiring data from primary and secondary sources, analyzing it using statistical techniques and providing reports with actionable insights.
• Own new customers segment within Bboxx portfolio and support on implementing initiatives to ensure their quality for example, campaigns to encourage sales agents to sign up quality customers.
• Running experiments (i.e., pilot) to test new processes and effectively measure impact.

What we are looking for:

This role will be particularly suitable for an intellectually curious, analytically minded person with experience in project management.

•  University degree in a quantitative field, for example Engineering, Statistics or Applied Mathematics.
• Work experience as a data analyst or in a similar role
• Strong knowledge of Excel, and preferably statistical software
• Fluent in English
• Excellent communication
• Strong motivational skills
• Good at planning and organization
• Polite, tactful, and friendly attitude
• Ability to multitask with excellent problem-solving skills
• Analytical and quantitative skill: you think through problems in a structured way: assessing them quantitatively wherever possible, breaking them down into their component parts, and tackling the highest impact problems first.
• Intellectual curiosity: you are driven to solve problems and analyze them from multiple angles before being satisfied.
• Self-motivation: you actively figure out what needs to be done and propose the plan yourself without needing to be told what to do. When you spot problems, you bring the relevant people together to brainstorm solutions, rather than waiting for someone else to fix the problem.
• Presentation skills and influence: you can translate complex numbers into language that makes sense to any audience and can persuade others to see your point of view. You make compelling Power Point presentations, and present convincingly in-person to senior audiences.
• Project management: you excel at taking an idea from concept to reality. You plan carefully, think through risks and contingencies, prioritize tasks based on impact and critical path, measure your results, and can manage members of your project team through to completion of the project.
• Change management: You can deal effectively with transformation of an existing process by ensuring buy-in from different stakeholders

At Bboxx, we celebrate our differences, and recognize the strength in the diversity of our people.  We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs. 

We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills.   We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!