Portal Data Administrator at Krystal Digital Solutions Limited

About the Role

• Krystal Digital Solutions Limited is looking for a detail-oriented, tech-savvy graduate to join our team as a Portal Data Administrator.
• You'll work closely with our Portal Supervisor to keep student and staff data accurate across our partner schools, support our Admin Reps with day-to-day portal issues, and help us deliver a smooth end of term/session for every school we work with.

Key Responsibilities

• Enter, update, and verify student and staff data on the portal for assigned schools, ensuring records are accurate and complete
• Review data submitted by school Admin Reps, checking for errors, missing fields, and inconsistent formatting before it's finalized
• Consolidate and organize weekly progress reports from Admin Reps into a clear format ready for Supervisor review
• Serve as the first point of contact for Admin Reps facing basic portal issues, resolving what you can and escalating complex problems to the Supervisor promptly
• Monitor each school's compliance with the running manual/SOP throughout the term, flagging gaps early
• Maintain an up-to-date tracker of school status, outstanding issues, and stakeholder contacts across your assigned portfolio
• Support the Supervisor with administrative tasks such as scheduling, training material preparation, and coordination with Admin Reps
• Communicate professionally with school stakeholders (Admin Reps, HICTs) to keep data collection on schedule
• Help identify recurring issues or training gaps among Admin Reps and report these to the Supervisor.

Qualification and Experience

• Bachelor’s Degree or HND in any field
• 1–2 years of relevant experience internships and NYSC experience welcome.

Skills & Competencies:

• Proficient in Microsoft Excel/Google Sheets (data entry, sorting, basic formulas)
• Comfortable navigating web-based portals and software
• Basic understanding of data management principles (accuracy, formatting consistency, record-keeping)
• Familiarity with Microsoft Office/Google Workspace (Word, Docs, Email)
• Ability to quickly learn new systems and software with minimal supervision
• Attention to detail, catches errors and inconsistencies in data before they become problems
• Organization and time management, able to track multiple schools/tasks and meet deadlines
• Communication, clear, professional written and verbal communication
• Problem-solving, able to troubleshoot basic issues and know when to escalate
• Reliability and accountability, follows through on tasks without close supervision
• Team collaboration, works well within a small, coordinated team structure
• Adaptability, stays effective when priorities shift during busy term-end periods.