Pharmacy Technician (Gbagada) at Reliance HMO

This role is responsible for dispensing medications and providing excellent counseling for the patients seen at our clinics. The pharmacy technician will also be responsible for maintaining adequate stocks of medications and ensuring medications are stored to preserve their quality.

Your job responsibilities are as follows:   

• Customer Service: Providing friendly and attentive customer service is paramount. Handle telephone inquiries and prescription pick-up/drop-off services, answer inquiries, and direct them to appropriate products or personnel.   
• Prescription Management: While you will not dispense medications, you will be responsible for assisting in managing prescription orders. This involves data entry tasks such as entering patient information and prescriptions into the computer system accurately, updating the statuses of prescriptions, and other relevant tasks.  
• Inventory Management: You will aid in maintaining adequate stock levels of medications and other pharmaceutical products. This includes monitoring inventory, restocking shelves, and alerting the pharmacist and pharmacy technician when stock levels are low.  
• Administrative Support: You will provide administrative support to the pharmacy team, which may include filing paperwork, organizing records, and managing incoming and outgoing correspondence.  
• Vendor/Provider management: Coordinating with suppliers and service providers is crucial for efficient pharmacy operations. You will manage relationships with vendors, place orders, track deliveries, and resolve any issues that may arise.  
• Team Collaboration: You will work closely with pharmacists, pharmacy technicians, and other pharmacy staff to ensure smooth operations and provide excellent customer service

Requirements

• Certificate of Pharmacy Technician is compulsory
• Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required.
• Minimum of 1 year experience working as a Pharmacy Technician.
• Ability to process prescriptions electronically and ensure all information is accurate and complete.
• Ability to provide patient counselling (advising in multiple relevant languages is a plus).
• Familiarity with and ability to use technological tools including Microsoft Office suite of products and popular social media platforms.
• Excellent written and oral communication.
• Ability to communicate medical concepts in clear layman language.
• Supply and inventory management skills.
• Good knowledge of dispensing commonly prescribed medications