Pension Fund Accountant at Shell Petroleum Development Company

What’s the role?

The purpose of this position is to:

Key Experiences:

• Deliver first class front-line support to pensioners, resolving queries/requests within 2 business days and assist in sustaining the high pensioner satisfaction rating achieved by SNCPFA
• Update the pension database with new pensioners information.
• Update pensioners database with any changes in address, phone numbers , next of kin etc. of existing pensioners.
• Conduct twice in a year, online pensioners existence verification exercise, ensure that each individual (3,000+) verification is completed and processed for upload into SAP payroll and retained for review.
•  Receive pensioners death notification from association, medicals, relatives, staff etc. with death certificate and get approval for them to be archived.
• Process condolence letter and or pension benefits due letter to the family of deceased pensioners.
• Receive update of changes in bank details with necessary documents and get approval for the update.
• Receive and process request from pensioner for the yearly pensioner tax statement and introduction letter for embassy or other purposes.
• Receive complaints or requests via e-mail, telephone, office visits, or focal points in Warri/Port Harcourt & Other locations and revert to Pensioner within 2 working days on issue resolution or progress to date.
• Log daily complaints or request in excel spreadsheet.
• Create a master pensioner address register incorporating email addresses, next of kins and other relevant information.
• Provide timely and accurate input into the bi-annual Pensioners' Newsletter.
• Manage interface with auditors with respect to online existence pensioners verification exercise.

What we need from you

• Professional Accounting Qualification such as ACA, ACCA, CIMA is an added advantage
• Bachelor’s degree
• At least 5 years to 10 years post-graduation work experience in accounting or related roles
• Should be excellent team players with demonstrated ability to contribute positively to team dynamics, with a balanced focus on delivery, development and personal life.
• Must have high ethical standards, integrity, a personal culture of maintaining confidentiality of sensitive information and of compliance to organizational policies and procedures.
• Must have an in-depth knowledge in using MS applications

Experience in one or more of the following will be an added advantage:

• Business performance management
• Management Information and reporting (Use of SAP and Business Warehouse or other ERP and MI systems)
• Financial Accounting and Controlling
• Post-qualification experience in Audit practice and/or Assurance services
• Finance process excellence
• Project Management experience