Payment & Settlement Officer at FMR AGENCY

The Payment & Settlement Officer will be responsible for processing payments, managing settlements, reconciling transactions, and ensuring timely disbursement of funds. The ideal candidate should have experience in cash handling—preferably former cashiers, POS agents, or individuals with similar financial operations experience.

Other Benefits: To be communicated
Working Hours: 8 hours
Working Days: 6 days a week
Accommodations: Available only when working on night shift

Key Responsibilities

• Process customer payments accurately and efficiently.
• Handle cash disbursement and settlements for completed transactions.
• Verify and reconcile daily transactions.
• Maintain accurate payment records and documentation.
• Support customers with payment enquiries and provide timely resolutions.
• Ensure compliance with financial regulations and company policies.
• Collaborate with the digital trade team and other departments for smooth operations.
• Report discrepancies, suspicious transactions, or operational challenges.
• Prepare and submit daily/weekly settlement reports.

Requirements 

• Minimum of OND in Accounting, Banking & Finance, Business Administration, or related fields.
• Strong computer literacy and ability to use basic financial applications.
• Excellent verbal and written communication skills in English.
• Strong numerical aptitude and attention to detail.
• Experience in a cashier role, POS operation, or payment processing is highly preferred.
• Good problem-solving and interpersonal skills.
• Ability to work under pressure with minimal supervision.
• High level of honesty, integrity, and accountability.