Pawning and Valuation Specialist at Bluradish Group

Role Summary

• We are seeking a detail-oriented, stylish, and customer-focused Pawning & Evaluation Specialist with a keen eye for luxury products especially watches and designer fashion.
• The ideal candidate will have a background in luxury retail and a passion for delivering outstanding customer experiences.
• You will be responsible for evaluating luxury items, advising clients, and ensuring seamless pawning transactions with the utmost discretion and accuracy.

Key Responsibilities

• Evaluate and authenticate luxury items such as watches, handbags, fashion pieces, and other valuables for pawning or resale.
• Conduct in-person assessments of items brought by clients, considering market value, brand, condition, and authenticity.
• Offer fair and informed pawn valuations based on current resale market and internal guidelines.
• Educate and assist clients through the pawning process with professionalism, empathy, and transparency.
• Maintain accurate records of transactions, valuations, and client interactions.
• Collaborate with the finance and customer experience teams to ensure timely disbursements and follow-ups.
• Maintain awareness of luxury market trends and pricing.
• Uphold the brand image and ensure the store space reflects our values of class, luxury, and discretion.

Requirements

• Gender: Female
• Must reside in Lagos, Nigeria
•  Interested candidates should possess a B.Sc Degree with 2 - 6 years work experience. 
• Proven experience in luxury retail, preferably with high-end watch brands or fashion labels (e.g., Rolex, Omega, Chanel, Louis Vuitton, etc.)
• Strong product knowledge and experience handling luxury items
• Excellent interpersonal and communication skills
• Strong attention to detail and the ability to identify counterfeit or altered goods
• Professional appearance and polished demeanor
• Ability to work independently and with a team in a fast-paced environment
• Trustworthy, discreet, and reliable

Preferred Skills:

• Prior experience in a pawning or financial services environment is an added advantage
• Familiarity with pricing tools, appraisal techniques, or authentication procedures
• Basic knowledge of Microsoft Office and CRM tools.