Patrol Supervisor at ShepherdHill Security

Job Descriptions

• Patrol all beat with Motorcycle.
• Ensure the strict implementation and monitoring of any strategic initiatives of the Company, reporting same to relevant authority
• Provide support to other guards working at client site.
• Coordinate and oversee patrols to allotted locations and perform security walkthroughs of client’s sites, while making necessary observation and submitting reports.
• Coordinate the patrols to allotted locations and conducting physical checks on the guards by assessing their turnout on a daily basis, making necessary updates.
• Oversee the monitoring of the daily occurrence book (DOB) and the attendance register.
• Oversee and ensure the prompt delivery and return of correspondence
• Generate reports as applicable (i.e. monthly, special obs, survey and clients report).
• Build excellent client relationship between the Company and the clients.
• Assist in monitoring, detecting, remediate, and contain security threats, including security systems administration and security incident response.
• Manage the operational routine of each shift, which includes; arranging cover for dropped shifts; production of local operational records, reports and returns, ensuring compliance to client and company procedures.
• Generate reports as applicable (i.e. monthly, special obs, survey and clients report)
• Engage in revenue drive, collection of cheques/cash from clients and depositing same within hours in the Company’s account.
• Attend to clients complaints with timely interventions
• Monitor and evaluate staff performance and ensure training needs identified (to be recorded in monthly Care Visit Reports).
• Participate in marketing the Company’s services to prospective clients.

Requirements

• Minimum of 3 years in security industry and availability to demonstrate competence in the role.
• Working Tool: Ability and wiliness to ride bike in Lagos.
• Educational Qualification : OND, NCE, HND, and BSC.