Patrol Supervisor at Caronik Security Solutions Limited

Job Summary

• We are seeking a disciplined, experienced and vigilant Patrol Supervisor to oversee, monitor and coordinate the activities of security guards across our various duty locations.
• The Patrol Supervisor will be responsible for ensuring guards' alertness, discipline, compliance with SOPs, and prompt response to security incidents.

Key Responsibilities

• Conduct routine and surprise day/night patrols of all guard beats within assigned cluster.
• Ensure all guards are at their duty posts, properly kitted, alert and professional.
• Check occurrence books, clock-in registers and ensure proper documentation of incidents.
• Enforce company rules, discipline and standard operating procedures (SOPs).
• Respond swiftly to emergencies, distress calls and security breaches.
• Supervise guard deployment, posting and relief.
• Train, mentor and brief guards on duty on security awareness and customer service.
• Report guard misconduct, absenteeism, or welfare issues to Operations Manager immediately.
• Liaise with clients on security matters and maintain good client relationships.
• Prepare and submit daily patrol reports with pictures, incidents and observations.
• Ensure motorcycles/patrol vehicles are properly maintained and accounted for.

Requirements

• Minimum of OND / SSCE with proven supervisory experience in private security.
• 2-3 years experience as Patrol Supervisor or Senior Guard in a reputable security company.
• Must be an Ex-Service Man (Army, Police, Civil Defence) is an added advantage but not compulsory.
• Must be physically fit, agile, and able to work day and night shifts.
• Must be resident in Lagos with good knowledge of Lagos routes.
• Must possess a valid rider's license and be able to ride a motorcycle (mandatory).
• Must be disciplined, firm, honest and have good communication skills.
• Must not be above 45 years of age.
• Must have no criminal record.
• Must have good report writing skills.

Required Skills:

• Strong leadership and supervision skills
• Security operations & incident management
• Good interpersonal and client relations
• Vigilance and integrity
• Ability to work with little supervision
• Knowledge of basic smartphone operation (WhatsApp, picture reporting)