Outreach Officer at Medecins Du Monde

TASKS DESCRIPTION:

Program activities 

• Design the weekly and monthly activities plan for the Health Education program, in collaboration with the relevant personnel in the program team.
•  Liaise with Nutrition, SRH and PHC colleagues to ensure required aspects of their departments are incorporated into the activities
• Lead on the management of IEC materials for the Health Education activities, soliciting materials internally and externally from relevant stakeholders
• Contribute to organize the health education trainings (Health, Immunization, CMAM, IYCF, ANC, PNC and FP). 
• Responsible for counselling individuals, groups, families, and/or communities regarding issues including Mental Health, GBV, Nutrition and Sexual Reproductive Health. 
• Provide on-the-job training to the community mobilisers on the field. 
• Organize regular meeting with the community leaders 
• Together with other medical staff contribute in the development and designing of the new tools in case of needs 
• Ensure that all materials given are well managed 
• Responsible for organizing referrals from community to the health facilities
• Assist with the design of the activities for the Health Education Program, facilitating group workshops, door to door visits etc.
• Design and lead the implementation of protection and community outreach activities (including but not limited to key messages dissemination, awareness-raising initiatives, households surveys, protection case identification, referrals and follow-up)
• Set up the community outreach network in the assigned catchment area supported by the organisation
• Provide an appropriate support to identified malnutrition cases, protection cases and cases with urgent needs through internal and external referral pathways
• Design communication materials to support community outreach activities

Team management 

• Manage the schedule of the community Mobilisers and submit the plan for the coming week to the Health Program Manager for approval.
• Conduct weekly meeting for all Community Mobilisers ensuring timely feedback from their field activities reaches the senior management.
• Follow up and ensure the presence of each community mobiliser in the field. 
• Ensure that every community mobiliser follow their job description.
• Contribute to managing the misunderstanding between community leaders. 
• Ensure that mobilizers properly handle confidential information and that information collected by community outreach workers is properly reported.
• Provide training and guidance to community mobilizers on outreach best practices

Reporting and attendance to different meetings 

• Attend the program weekly meeting.
• In case of need, attend to the meetings requested by the Health Program Manager.
• Write the minutes of meetings. 
• Share all issues noticed in the field with the Medical Supervisors and to the Health Program Manager.
• Contribute to the weekly and monthly health education data analysis and provide regularly the weekly program report
• Compile and analyses data from community outreach activities to identify trends and improve programming

Logistics & Administration:

• Define the needs in materials and tools required to conduct trainings and outreach activities with the medical supervisor and Health program Manager
• Organize and coordinate training sessions: venue, attendees, and support materials.
• Regularly monitor current stock of outreach materials and supplies; anticipate needs for replenishment based on planned activities; request additional supplies proactively to avoid stockouts and disruptions

OTHERS:

• Establish good relationship with the different stakeholders in order to have a smooth implementation of the MdM project.
• Be flexible in performing his/her duties to ensure that beneficiaries are getting good quality healthcare services.
• Immediately inform the security focal point in case of any security problem in the field.
• Adhere to the MdM field protocols on security.
• Set up the community outreach network in the assigned catchment area supported by the organisation
• Provide an appropriate support to identified malnutrition cases, protection cases and cases with urgent needs through internal and external referral pathways
• Represent MdM at coordination meetings with Borno state Risk Communication pillar heads and other stakeholders