Optical Assistant at Eye Foundation Hospital

Location: Surulere, Lagos
Report To: Optical Services Country Manager

Job Summary

• Optical Assistant is responsible for operation of the store, keeping the store profitable and well-organized to ensure a pleasing experience for our customers. In addition, the Optical Assistant delivers excellence in sales performance.

Responsibilities
Your duties shall fall include, but not limited to the following:

• Supervise and coordinate all customer related activities.
• Generation of Reports.
• Entering of the optical daily sales of all branches into the required software.
• Preparation of monthly sales report with the line manager at the end of the month.
• Assisting the optometrist in attending to patients.
• Assisting patients in choosing frames and lenses option.
• Stock reconciliation at the end of the month.
• Follow up on glasses ordered from the laboratory.
• Ordering and collection of contact lenses when needed.
• Preparation of HMO report at the end of the month for the accounting and audit department.
• General report on sales.
• General administrative work in optical department.
• Receiving and assisting patients in accessing the appropriate optical services.
• Providing effective clerical services and also attending to phone calls.

Qualifications

• ONLY an Ordinary National Diploma is required in any relevant field especially in Humanities and Social Sciences is required for this role.
• A minimum of 2 years working experience in a relevant field.
• A prior customer service experience is an added advantage.
• Must be computer savvy.