Operations (Teller) at Ekondo Microfinance Bank

Job Description

• The Teller is responsible for processing cash and non-cash transactions efficiently and accurately while ensuring compliance with bank policies. The role requires attention to detail, strong integrity, and excellent customer service skills.

Key Responsibilities

• Receive and pay out cash/cheques accurately and efficiently.
• Balance cash daily and report discrepancies immediately.
• Verify signatures, account details, and ensure transaction authenticity.
• Manage cash in line with approved limits and policies.
• Identify and prevent fraudulent transactions.
• Provide prompt, courteous service to customers at the counter.
• Support the branch in achieving customer satisfaction and operational efficiency.

Qualifications

• Education: Minimum of OND/HND/B.Sc. in relevant fields (Banking & Finance, Accounting, Business Administration, etc.).
• Experience: 1–2 years in cash handling, teller functions, or banking operations.

Skills:

• High level of accuracy and numerical ability.
• Strong attention to detail and integrity.
• Knowledge of banking policies and regulatory guidelines.
• Good communication and interpersonal skills.
• Ability to work under pressure.