Operations Team Lead at Total Data Limited

• Responsible for safety leadership and environmental stewardship, hiring of operations supervisors and hourly employees. The role oversees Operations planning, staffing and logistics. 
• Recommend or execute personnel actions, such as hiring, evaluation, or promotion.
• Maintain operations data, such as time records, production, cost records, and prepare reports for the management.

DUTIES & RESPONSIBILITIES

• Participate in interviewing, selection of candidates and training of new hires on factory policies and procedures. 
• Delegate tasks to factory staff as necessary.
• Collaborating with quality control managers to establish and execute quality control processes.
• Regular inspection and coordinating of employees (Shift Managers, Admin, & Loaders) to monitor their performances and ensure tasks are completed in a timely manner.
• General operational supervision within the premises (Clients premises).
• Plan and establish work schedules, assignments, and operation sequences to meet production goal.
• Motivating Shift Managers and factory workers to continually achieve factory targets.
• Representing Total data limited (TDL) at meetings/seminars organized within the client’s premises.
• Ensure new hires meet specific target performance level.
• Preparation of monthly invoices for payment.
• Enforcement of Client/TDL rules and regulations
• Directing and coordinating the activities of employees in production line and Logistics.
• Keeping records of employees' attendance and hours worked.
• Taking records of total numbers of trucks/trailer loaded per day.
• Maintaining the security of all information entrusted to you and all members of staff
• Enforce compliance with health and safety regulations [the usage of P.P.E(s)] to prevent accidents and injuries. 
• Proper documentation of operational activities i.e. (ensuring reconciliation of activities between Client and TDL).
• Participate in interviewing, selection of candidates and training of new hires on factory policies and procedures. 
• Other official tasks assigned

Note: In the event of supervisory negligence/poor monitoring that affects the company (TDL), you shall bear the cost.

KEY PERFORMANCE INDICATORS

• Revenue Growth
• Cost Reduction
• Audit Defect Rate Compliance
• Ensure prompt reimbursement from client.
• Turn-around time, Issue Resolution & Quality Rate
• Adherence to policies, procedures & processes
• Strategic initiatives
• Payroll and personnel database
• Ensure 0% incidence of protest/negative report.
• Stake holder management.
• Customer Satisfaction & Retention

JOB REQUIREMENTS

Education  

Minimum Education:   First Degree in business administration, industrial management, logistic or any related field. 

Experience  

• Minimum experience –  5 years’ experience

KEY COMPETENCY REQUIREMENTS

Knowledge

• Industry knowledge
• Industrial relations
• Business performance 
•  Ability to handle multiple and sometimes conflicting priorities.

Skill/Competencies

• Collaborative and supportive style of working
• Resourcefulness & Resilience
• Empathy
• Accuracy and attention to detail
• Excellent time management and organization skills
• Interpersonal skills
• Excellent Communications skills (written and oral) with strong business and customer focus
• Reasoning and Analytical Skills
• People management
• Supervisory skills