Operations Specialist at NIIT

About the Role

• We are seeking a smart, analytical, and highly driven Operations Specialist to play a central role in coordinating and optimizing operations across our retail fuel stations.
• This role is critical to driving performance, improving efficiency, minimizing leakages, and strengthening the overall business position.
• The ideal candidate must be detail-oriented, data-savvy, and proactive, with the ability to translate insights into actionable strategies that enhance sales, customer experience, and operational integrity.

Key Responsibilities

• Support the coordination and performance management of multiple fuel stations and outlets
• Collect, track, and analyze operational and sales data across stations
• Conduct regular station visits to ensure compliance, operational efficiency, and service standards
• Identify gaps, inefficiencies, and potential leakages/fraud, and implement corrective measures
• Develop and execute initiatives to improve sales, attract customers, and increase station profitability
• Support brand development and business repositioning strategies across outlets
• Monitor inventory levels, stock movements, and reconciliation processes
• Ensure strict adherence to regulatory requirements and HSE standards
• Prepare periodic reports, dashboards, and insights for management decision-making
• Work closely with station managers and field teams to drive performance improvements

Requirements

• Minimum of HND/  B.Sc. in Business Administration, Engineering, Economics, or related field
• 2–5 years’ experience in operations, preferably within the oil & gas downstream or retail sector
• Strong proficiency in Microsoft Excel and data analysis
• Solid understanding of inventory management and control systems
• Experience in field operations and multi-location coordination is an added advantage
• Strong analytical thinking and problem-solving skills
• High level of integrity and attention to detail
• Must reside in Ogbaku, Imo State, or be willing to relocate

Key Competencies:

• Data analysis and reporting
• Operational efficiency and process improvement
• Inventory and loss control
• Business development and sales strategy
• Compliance and risk management
• Initiative and execution.