Operations Shift Manager at APM Terminals

The Role

• The Shift Manager is responsible for managing all terminal operations during assigned shifts, ensuring safe, efficient, and cost-effective execution of activities.
• This role is pivotal in delivering operational excellence and outstanding customer service while optimizing resources and fostering a culture of continuous improvement.

Key Responsibilities

• Lead and direct the execution team across vessel, yard, and gate operations to achieve productivity and efficiency targets.
• Monitor and analyze operational performance, identifying areas for improvement and implementing solutions.
• Ensure seamless coordination between operations and maintenance to minimize equipment downtime.
• Manage shift costs, including overtime and general expenditures, and contribute to financial reviews.
• Guarantee reliable service to customers by ensuring vessels sail on schedule and operational standards are met.
• Drive compliance with health, safety, and environmental standards, conducting regular safety briefings and investigations.
• Promote consistent application of company policies and fair treatment across the team.
• Provide coaching, feedback, and career development opportunities for team members.
• Embed LEAN principles and TWI (Training Within Industry) in daily operations to enhance efficiency.
• Represent the terminal in meetings with customers, government authorities, and high-level visitors when required.

Requirements

• Preferred Qualifications:
  • Bachelor’s Degree in Logistics, Supply Chain, or related field (or equivalent experience).
  • Experience in container terminal operations is highly desirable.
  • Knowledge of HSSE standards and compliance requirements.
• What We’re Looking For:
  • Lean-minded: We are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.
  • Proven experience in terminal or logistics operations, preferably in a leadership role.
  • Strong people management and communication skills with the ability to lead diverse teams.
  • Solid understanding of operational processes and resource optimization.
  • Ability to work under pressure, make quick decisions, and maintain focus on safety and service.
  • Familiarity with LEAN methodologies and commitment to embedding them in daily operations.