Operations Performance Instrumentation Analyst at Resource Intermediaries Limited

About the Role

• We are looking for a detail-oriented Operations Performance Instrumentation Analyst to design, implement, and manage performance measurement frameworks across the organization.
• The role ensures operational activities are measurable, tracked, and aligned with KPIs and SLAs, driving efficiency and data-driven decision-making.
• Client also has an office in Victoria Island

Key Responsibilities

• Define, validate, and maintain company-wide KPIs and SLAs
• Monitor departmental and company-wide performance
• Implement performance tracking systems and dashboards
• Analyze data and provide actionable insights
• Prepare performance reports and documentation
• Drive continuous improvement initiatives

Requirements

• Bachelor’s Degree in Business Management, Statistics, Data Analytics, or related field
• 2–5 years of experience in performance management, operations, or data analysis
• Proficiency in Microsoft Office, SQL, and reporting tools (Power BI/Tableau a plus)
• Strong analytical, communication, and stakeholder management skills.

Net Pay
N211,000 / month + HMO, leave allowance, and 13th month.

Why Join Us

• Hybrid work mode for flexibility
• Competitive benefits: HMO, leave allowance, and 13th month
• Opportunity to contribute to process optimization and organizational performance.